Global Airline Customer Service Expert

1 month ago


Pasig, National Capital Region, Philippines Gratitude Philippines Full time
Job Description

At Gratitude Philippines, we are looking for a highly skilled Global Airline Customer Service Expert to join our team.

This role involves providing exceptional customer service to airline customers through various channels such as phone and chat/email. The ideal candidate should have a strong analytical mindset, excellent verbal and written communication skills, and be able to work in rotating shifts.

The successful candidate will have at least one year of college education, six months of airline experience, and proficiency in using GDS or reservations and ticketing tools. Additionally, they should have customer service experience of at least one year, including the six months of airline experience, and possess multi-channel experience in phone or chat/email.

We offer a competitive salary package up to 30,000 PHP per month, commensurate with experience.



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