Airline Customer Support Specialist

3 weeks ago


Pasig, National Capital Region, Philippines Neksjob Full time
About Neksjob

Neksjob is a dynamic and growing organization committed to delivering exceptional customer experiences. Our team is dedicated to providing top-notch support to our clients.

Job Title: Airline Customer Support SpecialistJob Summary

We are seeking an experienced and skilled Airline Customer Support Specialist to join our team in Pasig City. As a key member of our customer support team, you will be responsible for resolving customer inquiries and requests in a timely and professional manner.

Key Responsibilities:
  • Respond to incoming calls from customers in a friendly and knowledgeable manner
  • Resolve customer inquiries and requests efficiently and effectively
  • Ensure customer requests are handled in a prompt and courteous manner
  • Utilize various client-based tools and applications for customer management and servicing
Requirements

To be successful in this role, you will need to have:

  • A minimum of 1-3 years of experience in a user-facing or back-of-house airline industry or travel agency role
  • In-depth experience with Sabre/Amadeus GDS systems
  • An SHS (K12) or HS grad (old curriculum), undergraduate, or college graduate degree
  • Excellent communication skills
  • A willingness to work on-site in Pasig City
Compensation and Benefits

The estimated salary for this position is around PHP 40,000 - 60,000 per month, depending on your level of experience and qualifications.



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