Customer Service Professional with Airline Industry Experience

1 day ago


Pasig, National Capital Region, Philippines Neksjob Philippines Full time

Welcome to Neksjob Philippines, where we value our customers and strive for excellence in customer service. As a Customer Service Representative with experience, you will play a vital role in ensuring our customers receive exceptional support and service.

Responsibilities include responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, providing information, and handling complaints regarding our products or services. You will be the first point of contact for our customers and will work closely with our team to resolve any issues they may have.

Qualifications for this role include:

  • Legal age of employment; at least 18 years old
  • At least 1 to 3 years in a user-facing or back of house airline industry or travel agency role, with in-depth experience with GDS Tool - Sabre / Amadeus or at least 1 to 3 years Call Center Experience handling international travel accounts that use GDS Tool - Sabre / Amadeus
  • Preferably reached College level; Minimum of 4 years in High School following the old curriculum or its equivalent of Junior High School in the new K-12 Curriculum
  • Average to Excellent communication skills
  • Willing to work Onsite

As a valued member of our team, you will enjoy a range of benefits including:

  • Competitive Salary
  • Exciting Performance Bonuses & Account Specific Allowances
  • Career Advancement Opportunities
  • Promote Within the Company
  • Comprehensive Healthcare Benefits

We offer a supportive and dynamic work environment that is perfect for individuals who are passionate about delivering exceptional customer service. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



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