Customer Service Expert for Airline Partners
4 days ago
Job Title: Customer Service Expert for Airline Partners
About Hr1001:
Hr1001 is a global company recognized for excellence in customer service. Our team of experts delivers exceptional experiences to our partner brands.
Salary: 30,000 PHP per month (estimated), plus performance incentives and bonuses.
Job Description: As a Customer Service Expert, you will play a vital role in delivering excellent service to our airline partners by performing the following tasks:
- Providing customer service to passengers desiring to travel, recommending services that meet their needs.
- Offering options of flights, classes of service, products, and services to customers.
- Assisting with inquiries regarding flight arrivals, delays, cancellations, flight irregularities, and general information.
- Supporting frequent flyers program and Star Alliance-related needs.
Required Skills and Qualifications:
- College level education.
- At least 1 year of BPO work experience.
- 6 months of experience handling an airline account.
- Strong verbal and written English communication skills.
- Able to work in rotating shifts.
- Willingness to work in Ortigas Center, Pasig City.
Benefits:
- Competitive remuneration package.
- Comprehensive medical, insurance, or social security coverage.
- World-class workspaces.
- Engaging activities and recognition programs.
- Strong learning and development plans for career growth.
Others:
We are committed to creating a positive culture where our employees can thrive. If you are passionate about delivering exceptional customer experiences and have the required skills and qualifications, we encourage you to apply for this exciting opportunity.
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