Operations and Service Delivery Lead

We are seeking an experienced Service Delivery and Operations Lead to join our ECLARO team. As a key member of our operations team, you will be responsible for ensuring client satisfaction and the achievement of key performance indicators/project milestones.Main Objectives:To manage daily operations of assigned teams to meet client deliverables.To make...

Overview:Neksjob Philippines is a reputable company that requires a skilled Service Delivery Strategist to oversee the Workforce Services team. This role involves managing the cost structure, supporting sales efforts, driving operational efficiency, and leading strategic initiatives to ensure successful contract delivery.Responsibilities:Lead the WFM team to...

The Service Delivery Hub Lead plays a pivotal role in overseeing the hub's operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single Point...

The Service Delivery Hub Lead plays a pivotal role in overseeing the hub's operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single Point...

Delivering Excellence in Operational EfficiencyThe Manulife Business Process Services (MBPS) is seeking a seasoned professional to lead the successful delivery of automation and system solutions. As an Operational Director of Systems Solutions, you will be responsible for driving the establishment of system solution visions with business stakeholders and...

About the RoleWe are seeking an experienced leader to join our team as Head of Service Operations. As a strategic thinker and problem-solver, you will play a key role in driving business growth and improving operational efficiency.Your primary responsibility will be to lead a team of professionals responsible for delivering maintenance services to customers...

Senior Cloud Support Lead OpportunityWe are seeking an experienced Senior Cloud Support Lead to join our IT team at Q2 HR Solutions. As a key member of our team, you will be responsible for managing our cloud infrastructure, ensuring high levels of service availability, and supporting the development of our engineering projects.About the Position:The Senior...

We are seeking a results-driven professional with a strong background in Core Collections to join our team as a BPO Service Delivery Expert. The ideal candidate will have a proven track record of managing service delivery in a BPO setup, ensuring operational excellence, and driving performance in a fast-paced environment.ResponsibilitiesManage daily...

The Delivery Center Lead at IBM Consulting is responsible for managing and maintaining the IT infrastructure to ensure seamless operations within the Offshore Delivery Center. This involves overseeing the team from handling hardware, software, networks, and security to support business continuity and enable efficient delivery of services.Key...

Euroland IR PH is expanding its team and looking for a talented IT Service Delivery Coordinator to lead the way in our customer service operations. As an Associate Service Delivery Consultant, you will be responsible for identifying and resolving client concerns through various channels.We require a candidate with a solid foundation in technical support and...

**Job Summary**Jaber Resolution INC. is seeking a highly organized and detail-oriented Warehouse Delivery Specialist to join our team.The ideal candidate will have excellent communication skills, be able to work efficiently in a fast-paced environment, and ensure timely delivery of Finished Goods to customers or product representatives.Main...

Avanteph Staffing and Consultancy Inc. is seeking a Customer Service and Operations Lead to manage our customer-facing operations and drive business growth.Key ResponsibilitiesServe as the primary point of contact for key clients, addressing inquiries, resolving issues, and providing updates on shipments.Ensure a high level of customer satisfaction by...

Experience: 5 yearsSalary Offer: Market RateKey Responsibilities:Oversee service delivery operations within a Global Network Operations Center (GNOC).Manage infrastructure solutions across datacenters, cloud environments, and network/security systems.Monitor and improve service delivery performance through KPIs and ITIL processes.Skills:In-depth knowledge of...

Job DescriptionWe are seeking a highly motivated and experienced Operations Manager to oversee the daily operations of our dental clinic in Marikina. The ideal candidate will possess strong leadership and team management skills, with experience in operations management and process optimization.The successful candidate will be responsible for managing staff,...

Job Summary:We are seeking an experienced Service Delivery Executive to join our team at The HIRD- Philippines. As a key member of our operations team, you will be responsible for overseeing daily collections operations, ensuring efficiency and compliance with SLAs.About Us:The HIRD- Philippines is a leading provider of BPO services, committed to delivering...

We are seeking an experienced Service Delivery Professional to join our team at OpenText in Manila. As a key member of our delivery team, you will be responsible for ensuring the timely and successful delivery of cloud services to our clients.About the Role:Manage end-to-end delivery of cloud services, from initial consultation to post-delivery...

Role DescriptionThe Technology Delivery Senior Manager will be responsible for leading the service delivery management for retail banking projects at Socium - Teams Done Differently. This role involves overseeing the successful delivery of projects and services, ensuring high-quality standards, timely execution, and alignment with strategic objectives.Main...

Job Description:This senior manager role involves overseeing the dealership-sales team, focusing on service standards and key performance indicators (KPIs). Strong coordination between departments is vital to minimize resolution times. The successful candidate will have experience in managing teams and driving process improvements.Main...

We are looking for a highly skilled Service Desk Lead to join our team at Jardine Service Centre. As a key member of our IT department, you will be responsible for leading our service desk team and ensuring that our customers receive high-quality support.Key ResponsibilitiesLead the service desk team and provide guidance and support to team members.Develop...

Hybrid - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionThe Operations and Customer Service Manager is responsible for overseeing the daily operations of a freight forwarding company, ensuring the seamless coordination of shipments, optimizing logistics processes, and delivering exceptional customer service. This role involves managing...