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Delivery Excellence Lead

2 weeks ago

Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full time
Delivering Excellence in Operational Efficiency

The Manulife Business Process Services (MBPS) is seeking a seasoned professional to lead the successful delivery of automation and system solutions. As an Operational Director of Systems Solutions, you will be responsible for driving the establishment of system solution visions with business stakeholders and development teams.

This role requires strong technical expertise, project management skills, agile methodology, continuous improvement, and a deep understanding of software development processes. You will work closely with stakeholders and development teams to define and refine system solutions requirements.

Key Responsibilities:

  • Lead the entire solution delivery process, from establishing the vision to testing and launch of automation and system solutions.
  • Facilitate the establishment of system solution visions with business stakeholders and development teams.
  • Collaborate with stakeholders and development teams to define and refine system solutions requirements.
  • Work with project management and development teams to develop comprehensive system solutions delivery plans.

Accountabilities:

  • Oversight of MBPS automation and system initiatives ensuring timely delivery.
  • Alignment between system solutions vision and project execution strategies.
  • Maintenance of effective collaboration across teams to enhance system solutions development processes.