Service Delivery and Operations Lead
7 days ago
We are seeking an experienced Service Delivery and Operations Lead to join our ECLARO team. As a key member of our operations team, you will be responsible for ensuring client satisfaction and the achievement of key performance indicators/project milestones.
Main Objectives:- To manage daily operations of assigned teams to meet client deliverables.
- To make independent decisions with a major impact on day-to-day operations.
- To ensure the quality of work for all associates.
This role requires a strong work ethic, good organizational and time management skills, and the ability to consistently produce high-quality work in a high-stress situation. We are looking for someone who takes pride in professionalism, responsibility, and being proactive.
The ideal candidate will have experience working with business applications across multiple business verticals/industries and possess strong interpersonal skills and an ability to effectively interact with a highly technical staff.
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Service Delivery Strategist
7 days ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeOverview:Neksjob Philippines is a reputable company that requires a skilled Service Delivery Strategist to oversee the Workforce Services team. This role involves managing the cost structure, supporting sales efforts, driving operational efficiency, and leading strategic initiatives to ensure successful contract delivery.Responsibilities:Lead the WFM team to...
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Service Delivery Hub Manager
2 weeks ago
Quezon City, National Capital Region, Philippines Recruiter PH Full timeThe Service Delivery Hub Lead plays a pivotal role in overseeing the hub's operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single Point...
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Head of Service Delivery
4 days ago
Quezon City, National Capital Region, Philippines Intelassist Full timeJob Summary:We are seeking an experienced Head of Service Delivery to join our team at Intelassist. As a key member of our leadership, you will be responsible for leading our service delivery team and ensuring that we deliver high-quality services to our customers.Key Responsibilities:Develop and implement strategies to improve service delivery and...
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Service Delivery Hub Manager
2 weeks ago
Quezon City, National Capital Region, Philippines RecruiterPH Full timeThe Service Delivery Hub Lead plays a pivotal role in overseeing the hub's operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single Point...
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Service Delivery Lead
2 days ago
Makati City, National Capital Region, Philippines SuperStaff Full timeJob OverviewWe are seeking an experienced Operations Supervisor to join our team at SuperStaff. As a key member of our operations department, you will play a vital role in driving business success through exceptional service delivery and leadership.Main Responsibilities:Developing and implementing operational strategies to meet business objectives.Leading a...
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Customer Service and Operations Lead
5 days ago
Quezon City, National Capital Region, Philippines Avanteph Staffing and Consultancy Inc. Full timeAvanteph Staffing and Consultancy Inc. is seeking a Customer Service and Operations Lead to manage our customer-facing operations and drive business growth.Key ResponsibilitiesServe as the primary point of contact for key clients, addressing inquiries, resolving issues, and providing updates on shipments.Ensure a high level of customer satisfaction by...
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Service Delivery Manager
2 weeks ago
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeExperience: 5 yearsSalary Offer: Market RateKey Responsibilities:Oversee service delivery operations within a Global Network Operations Center (GNOC).Manage infrastructure solutions across datacenters, cloud environments, and network/security systems.Monitor and improve service delivery performance through KPIs and ITIL processes.Skills:In-depth knowledge of...
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IT Service Delivery Lead
2 days ago
Makati City, National Capital Region, Philippines Microbase Incorporated (Official Page) Full timeMicrobase Incorporated (Official Page) is a leading provider of IT solutions, and we are seeking a talented IT Service Delivery Lead to join our team.Job DescriptionThis role involves ensuring the service desk team meets agreed service levels, building relationships with internal and external customers, managing service performance, and suggesting...
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Operations and Customer Service Manager
6 days ago
Quezon City, National Capital Region, Philippines Avanteph Staffing and Consultancy Inc. Full timeHybrid - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionThe Operations and Customer Service Manager is responsible for overseeing the daily operations of a freight forwarding company, ensuring the seamless coordination of shipments, optimizing logistics processes, and delivering exceptional customer service. This role involves managing...
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Project Delivery Lead
7 days ago
Quezon City, National Capital Region, Philippines ServicePoint IT Full timeAt ServicePoint IT, we're seeking a highly skilled Project Delivery Lead to oversee the successful delivery of our IT service projects. As a key member of our team, you'll be responsible for ensuring that all projects are completed on time, within budget, and to the highest standards.About the Role:Project Leadership: You'll lead cross-functional teams to...
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Operational Excellence Lead
6 days ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeJob Summary:Neksjob Philippines seeks an experienced Operational Excellence Lead to drive efficiency and effectiveness in our Workforce Services team. This role involves managing the cost structure, supporting sales efforts, driving operational maturity, and leading strategic initiatives to ensure successful contract delivery.Key Responsibilities:Develop and...
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Service Delivery Manager – IT
3 days ago
Makati City, National Capital Region, Philippines Ascendion Full timeService Delivery Manager – IT & Banking SolutionsAscendionNegotiableOn-site - Makati 3-5 Yrs Exp Diploma Full-timeJob DescriptionDescriptionRole:We are seeking an experienced service delivery manager to oversee IT service delivery and banking technology projects in Manila, Philippines.This role requires strong leadership in IT service management,...
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IT Service Delivery Director
2 days ago
Makati City, National Capital Region, Philippines Ascendion Full timeJob OverviewWe are seeking an experienced professional to oversee the delivery of IT services and banking technology projects in Manila.This role requires strong leadership in IT service management, stakeholder coordination, and process optimization to ensure seamless service delivery for banking and financial solutions.Key ResponsibilitiesLead...
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IT Service Delivery Manager Position
7 days ago
Quezon City, National Capital Region, Philippines Manulife Full timeAbout the Job:We are seeking a highly skilled and experienced Senior IT Service Delivery Manager to join our team. As a key member of our leadership group, you will be responsible for managing the delivery of high-quality IT services to our customers.The ideal candidate will have a strong background in IT service management, with experience in leading...
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Operational Excellence Lead
20 hours ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob OverviewThe Operational Excellence Lead will play a pivotal role in driving business growth and excellence within Manpower Core Group Inc. This position requires a seasoned leader with expertise in managing complex operations, leading high-performing teams, and fostering strategic partnerships.Key Responsibilities:Develop and implement process...
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Head of Maintenance and Service Delivery
7 days ago
Makati City, National Capital Region, Philippines Kone México Full timeAbout the RoleWe are seeking an experienced leader to join our team as Head of Service Operations. As a strategic thinker and problem-solver, you will play a key role in driving business growth and improving operational efficiency.Your primary responsibility will be to lead a team of professionals responsible for delivering maintenance services to customers...
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IT Service Delivery Expert
7 days ago
Makati City, National Capital Region, Philippines Q2 HR Solutions Full timeSenior Cloud Support Lead OpportunityWe are seeking an experienced Senior Cloud Support Lead to join our IT team at Q2 HR Solutions. As a key member of our team, you will be responsible for managing our cloud infrastructure, ensuring high levels of service availability, and supporting the development of our engineering projects.About the Position:The Senior...
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IT Service Delivery Coordinator
5 days ago
Mandaluyong City, National Capital Region, Philippines Euroland IR PH Full timeEuroland IR PH is expanding its team and looking for a talented IT Service Delivery Coordinator to lead the way in our customer service operations. As an Associate Service Delivery Consultant, you will be responsible for identifying and resolving client concerns through various channels.We require a candidate with a solid foundation in technical support and...
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Financial Services Delivery Manager
3 days ago
Makati City, National Capital Region, Philippines Michael Page Full timeJob OverviewThe Client Engagement Delivery Department Head will be responsible for leading the delivery of IT projects supporting Consumer Banking, Network Bank, and Branch Banking Groups.This role requires strong strategic thinking and operational management skills to ensure smooth IT operations across the supported business units.The ideal candidate will...
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Customer Service Representative
5 days ago
Quezon City, National Capital Region, Philippines DMX Delivery services muñoz Full timeWe are seeking a Customer Service Representative to join our team at DMX Delivery services muñoz.Job OverviewThis role involves providing exceptional customer service and responding to customer inquiries, while processing customer transactions, such as deposits, withdrawals, and transfers. You will be responsible for handling cash and checks, ensuring the...