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BPO Service Delivery Expert

1 week ago

Quezon City, National Capital Region, Philippines The HIRD- Philippines Full time

We are seeking a results-driven professional with a strong background in Core Collections to join our team as a BPO Service Delivery Expert. The ideal candidate will have a proven track record of managing service delivery in a BPO setup, ensuring operational excellence, and driving performance in a fast-paced environment.

Responsibilities
  • Manage daily collections operations to ensure efficiency and compliance.
  • Develop and implement process improvements to enhance performance.
  • Collaborate with stakeholders to achieve business objectives.

The HIRD- Philippines is a leading provider of BPO services. We offer a competitive compensation package and opportunities for career growth.