Customer Service and Operations Lead
5 days ago
Avanteph Staffing and Consultancy Inc. is seeking a Customer Service and Operations Lead to manage our customer-facing operations and drive business growth.
Key Responsibilities- Serve as the primary point of contact for key clients, addressing inquiries, resolving issues, and providing updates on shipments.
- Ensure a high level of customer satisfaction by proactively identifying and resolving potential problems.
- Develop and implement customer service policies to improve response times and service quality.
- Collaborate with the sales team to support business development efforts and onboard new clients.
- Bachelor's degree in Business, Supply Chain Management, Logistics, or a related field.
- Excellent communication and customer service abilities.
- Strong problem-solving and decision-making skills.
- Proficiency in logistics software and Microsoft Office Suite.
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Operations and Customer Service Manager
6 days ago
Quezon City, National Capital Region, Philippines Avanteph Staffing and Consultancy Inc. Full timeHybrid - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionThe Operations and Customer Service Manager is responsible for overseeing the daily operations of a freight forwarding company, ensuring the seamless coordination of shipments, optimizing logistics processes, and delivering exceptional customer service. This role involves managing...
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Customer Service
4 weeks ago
Quezon City, National Capital Region, Philippines Carryboy Phils. Inc. Full timeRole DescriptionThis is a full-time on-site role for a Customer Service Social Media Supervisor at CARRYBOY in Metro Manila. The Supervisor will be responsible for overseeing customer service operations on social media platforms, ensuring customer satisfaction, managing customer support interactions, and implementing customer service strategies....
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeQualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...
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Customer Service Representative
3 weeks ago
Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeQualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...
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Customer Service Representative
3 weeks ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeResponsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet...
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Customer Service Representative
3 weeks ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeResponsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet...
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Customer Service Supervisor
2 days ago
Quezon City, National Capital Region, Philippines A Hotels and Resorts International Full timeJob Overview:A Hotels and Resorts International seeks an experienced Front Office Supervisor to lead our front desk team. The successful candidate will possess excellent communication and problem-solving skills, with a strong background in hotel management software and customer service.Responsibilities:Lead the front desk team in providing exceptional guest...
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Customer Service Ambassador
2 days ago
Mandaluyong City, National Capital Region, Philippines Topserve Service Solutions Inc Full timeCompany Overview">We are a leading provider of service solutions dedicated to delivering exceptional experiences for our clients and their customers. Our team is passionate about making a positive impact, and we're looking for like-minded individuals to join us.Job Summary">As a Receptionist with Topserve Service Solutions Inc., you will be the first point...
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Customer Service Ambassador
5 days ago
Quezon City, National Capital Region, Philippines Marivent Hotels and Resorts Inc. Full timeJob DescriptionWe are seeking a highly motivated and detail-oriented Front Office Associate to join our team at Marivent Hotels and Resorts Inc. As a key member of our front office staff, you will be responsible for providing exceptional customer service, ensuring seamless guest experiences, and maintaining the highest standards of professionalism in all...
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Technical Operations Lead
7 days ago
Quezon City, National Capital Region, Philippines CIIT College of Arts and Technology Inc. Full timeAbout the PositionThe Technical Operations Lead will be responsible for overseeing the IT support services, including handling support tickets, troubleshooting technical issues, and ensuring minimal downtime.Manage IT support services, including handling support tickets, troubleshooting technical issues, and ensuring minimal downtime.Develop and enforce IT...
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Customer Service Representative Non Voice
4 weeks ago
Quezon City, National Capital Region, Philippines Lexie Staffing And Business Consulting Full timeInsurance business process outsourcing (BPO) is a service that helps insurance companies manage back-office tasks, such as claims processing, customer service, and data processing. Insurance BPO firms specialize in insurance and can help companies in a number of ways, including:Cost reductionImproved servicesIncreased revenuesImproved customer...
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Customer Service and Order Management Lead
3 days ago
Quezon City, National Capital Region, Philippines McAsia Food Trade Corporation Careers Full timeAbout McAsia Food Trade Corporation CareersWe are a leading food and beverage retailer seeking a talented Customer Service and Order Management Lead.This role is responsible for managing order fulfillment processes, ensuring timely delivery of products, and providing exceptional customer service.Strong attention to detail and organizational skillsExcellent...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeCOMPANY PROFILE: This company is a multinational banking and financial services company here in the Philippines for over 30 years. This company is a Top and leading bank in Asia.Position: Customer Service Representative - Bank ConsultantCompany Industry: Banking & FinanceWork Location: Eastwood, Quezon CityWork Schedule: Shifting ScheduleSalary: Php...
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Customer Service Representative
3 weeks ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeJob Overview:We are looking for a Customer Service Representative (CSR) to join our team. The CSR will be responsible for handling customer inquiries, providing support, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving abilities, and a customer-centric approach.Key Responsibilities: Handle...
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Customer Service and Operations Coordinator
3 days ago
Quezon City, National Capital Region, Philippines INDEX ZONE CARWASH & DETAILING SERVICES Full timeWe are seeking an experienced Admin Staff to join our team at Index Zone Carwash and Detailing Services.Job DescriptionIn this role, you will be responsible for providing exceptional customer service and support, while also managing administrative tasks and inventory & supplies.Greet and assist customers with inquiries, service options, and bookings.Provide...
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Service Delivery and Operations Lead
7 days ago
Quezon City, National Capital Region, Philippines ECLARO Full timeWe are seeking an experienced Service Delivery and Operations Lead to join our ECLARO team. As a key member of our operations team, you will be responsible for ensuring client satisfaction and the achievement of key performance indicators/project milestones.Main Objectives:To manage daily operations of assigned teams to meet client deliverables.To make...
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Customer Service
7 days ago
Makati City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTION, INC. Full timeThis position is responsible in dealing with customers' (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence. B. Job Qualifications:1. College diploma or University degree in business, Customs Administration.2. Experience in the logistics field.3. Computer...
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Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Marivent Hotels and Resorts Inc. Full timeDuties and Responsibilities:1. Respond to customer questions and concerns via phone, email, chat or social media.2. Address and resolve customer complaints and concerns in a timely and professional manner.3. Provide information about promos and services.4. Take reservations details and oversee delivery and payment.5. Follow up with customers to ensure issues...
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Customer Service Liaison
6 days ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeJob Overview:We are seeking a highly skilled Customer Service Liaison to provide exceptional support to our clients. This role involves handling customer inquiries, addressing concerns, and ensuring a positive experience.Key Responsibilities:Handle customer inquiries via various channels.Provide detailed information about products and services.Resolve...
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Customer Service Representative
20 hours ago
Quezon City, National Capital Region, Philippines Zynergia Health and Wellness Corp. Full timeAbout the JobWe are looking for a skilled Customer Service Representative to join our team at Zynergia Health and Wellness Corp.The Role:Deliver exceptional customer service and resolve any issues promptly and professionally.Answer customer inquiries and provide product information.Process transactions and maintain accurate records.Collaborate with...