IT Service Delivery Head
4 days ago
The Technology Delivery Senior Manager will be responsible for leading the service delivery management for retail banking projects at Socium - Teams Done Differently. This role involves overseeing the successful delivery of projects and services, ensuring high-quality standards, timely execution, and alignment with strategic objectives.
Main Responsibilities:- Service delivery management for retail banking projects, ensuring quality, timeliness, and scope.
- Project planning, execution, monitoring, and closure, aligning with business goals and objectives.
- Collaboration with stakeholders, including business units, IT, and external vendors, for effective coordination and communication.
- Process improvement initiatives, implementing best practices, and driving continuous improvement for enhanced efficiency and effectiveness.
- Risk management and compliance, ensuring adherence to internal policies and regulatory requirements.
- KPI establishment and monitoring, tracking project progress and service delivery against organizational objectives.
- Leadership of a high-performing service delivery team, providing guidance, coaching, and development.
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Head of Maintenance and Service Delivery
4 days ago
Makati City, National Capital Region, Philippines Kone México Full timeAbout the RoleWe are seeking an experienced leader to join our team as Head of Service Operations. As a strategic thinker and problem-solver, you will play a key role in driving business growth and improving operational efficiency.Your primary responsibility will be to lead a team of professionals responsible for delivering maintenance services to customers...
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Head of Service Delivery
20 hours ago
Quezon City, National Capital Region, Philippines Intelassist Full timeJob Summary:We are seeking an experienced Head of Service Delivery to join our team at Intelassist. As a key member of our leadership, you will be responsible for leading our service delivery team and ensuring that we deliver high-quality services to our customers.Key Responsibilities:Develop and implement strategies to improve service delivery and...
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Head of Service Delivery
3 days ago
Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full timeAbout the Job:We are seeking an experienced Delivery Excellence Head to join our team at SID Global Solutions APAC.In this role, you will be responsible for leading cross-functional teams, managing project execution, and ensuring that projects are delivered on time, within scope, and at the highest quality.Key Qualifications:Bachelor's degree in Business...
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Delivery Excellence Head
3 days ago
Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from SID Global Solutions APACHead of Business Development | Talent Acquisition | Sales & Account Management | INTJ-ADelivery Excellence HeadSummary:The Delivery Excellence Head in the Philippines plays a crucial leadership role, focusing on driving high-quality...
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Service Delivery Manager
3 days ago
Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full timeAbout the Position:We are seeking a highly experienced Delivery Excellence Head to lead our delivery teams at SID Global Solutions APAC.In this role, you will be responsible for managing the delivery of services or products, ensuring high-quality standards, optimizing delivery processes, and enhancing customer satisfaction.Key Qualifications:Risk and change...
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Head of Accounting Services
4 days ago
Quezon City, National Capital Region, Philippines Zynergia Health and Wellness Corp. Full timeZynergia Health and Wellness Corp. is a growing organization seeking a Head of Accounting Services to join our finance team. As the Head of Accounting Services, you will be responsible for managing all accounting functions, including financial reporting, budgeting, and regulatory compliance.About the Role:Key responsibilities include:Developing and...
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Project Delivery Lead
4 days ago
Quezon City, National Capital Region, Philippines ServicePoint IT Full timeAt ServicePoint IT, we're seeking a highly skilled Project Delivery Lead to oversee the successful delivery of our IT service projects. As a key member of our team, you'll be responsible for ensuring that all projects are completed on time, within budget, and to the highest standards.About the Role:Project Leadership: You'll lead cross-functional teams to...
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Program & Project Delivery Head (Senior Officer)
4 weeks ago
Makati City, National Capital Region, Philippines East West Banking Corporation Full timeProgram & Project Delivery Head (Senior Officer)Makati, NCR, Philippines Information Security & Data Protection OfficeAbout the JobCorporate Title: AVPWork Arrangement: HybridOur Information Security & Data Protection Office team is looking for experienced professionals to join us in Makati City with the role of Program & Project Delivery Head.In this role...
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Delivery Excellence Director
3 days ago
Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full timeAbout the Role:As a Delivery Excellence Head at SID Global Solutions APAC, you will play a crucial leadership role in driving high-quality service delivery, process optimization, and client satisfaction.This position requires a combination of project management expertise, strategic thinking, leadership skills, and a deep understanding of client needs and...
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Quality Assurance Lead
3 days ago
Makati City, National Capital Region, Philippines Manulife IT Delivery Center Asia Inc. Full timeAbout the JobWe are seeking a Senior Test Automation Engineer to join our team.Job Responsibilities:Develop and maintain automated tests using various frameworks/tools (e.g., Selenium, Java, Cucumber, TestNG, Postman)Collaborate with cross-functional teams to identify and prioritize automation opportunitiesDesign and implement efficient test data management...
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Service Delivery Manager
3 days ago
Makati City, National Capital Region, Philippines DTCC Full time**Overview**The Workforce Services Lead role is an exciting opportunity to join the Procurement Team at DTCC. As a member of this team, you will be responsible for managing the execution of services procurement processes, including sourcing, negotiation, and delivery.
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IT Service Delivery Professional
3 days ago
Quezon City, National Capital Region, Philippines IT Group, Inc. Full time**About the Role**The Technical Support Engineer will perform as the first point of escalation of IT infrastructure incidents that involve clients, customers, service providers, internal support, and external vendors.Main Responsibilities:Organize triage communication, information, and resolutions to customers who have issues pertaining to products and...
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Head of Service Innovation
2 days ago
Makati City, National Capital Region, Philippines Poutrix Full timeAt Poutrix, we are committed to empowering our employees to reach their full potential. As a Service Excellence Director, you will play a vital role in driving excellence in service delivery, positioning GEC as a centre of excellence, and supporting the implementation of the global S&A strategy.To succeed in this role, you will need to possess a deep...
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Cleaner
5 days ago
Makati City, National Capital Region, Philippines Head Hunters Personnel Management Inc. Full time**Company Overview**Head Hunters Personnel Management Inc. is a leading provider of personnel management services.
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Head of Recovery Operations
4 days ago
Makati City, National Capital Region, Philippines Ninja Van Full timeAbout the company:Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering...
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Service Delivery Expert
3 days ago
Makati City, National Capital Region, Philippines WEWILL TECH CORP. Full timeJob DetailsWe are seeking a highly skilled Service Delivery Expert to join our team at WEWILL TECH CORP. This role involves delivering exceptional customer service and support to our clients.ResponsibilitiesProvide customer support via phone, email, and chat.Address inquiries and resolve issues in a timely manner.Maintain detailed records of customer...
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Head of IT Audit
7 days ago
Makati City, National Capital Region, Philippines Grant Thornton Philippines Full timeAbout the CompanyGrant Thornton Philippines is a leading professional services firm that provides audit, tax, and advisory services to clients across various industries.Role OverviewThe Head of IT Audit will be responsible for leading our IT audit practice, overseeing the delivery of high-quality services to clients, and developing strategic plans to drive...
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Service Delivery Analyst
2 days ago
Makati City, National Capital Region, Philippines SuperStaff Full timeKey ResponsibilitiesMonitor call and text activity, ensuring adherence to operational procedures and supporting the operations management team.Analyze workforce management data, including contact volume, average handling time, non-productive time, and service performance results.Develop strategies to enhance service delivery, working closely with...
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Delivery Driver
1 week ago
Quezon City, National Capital Region, Philippines Light Options Inc. Full time-Deliver of items to different addresses ang through different routes -With time management to ensure deliveries are made on schedule-Load, unload, inspect and operate a delivery vehicle-Communicates and coordinates with head office -Reports defects, accidents and violations
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IT Service Delivery Expert
4 days ago
Makati City, National Capital Region, Philippines Q2 HR Solutions Full timeSenior Cloud Support Lead OpportunityWe are seeking an experienced Senior Cloud Support Lead to join our IT team at Q2 HR Solutions. As a key member of our team, you will be responsible for managing our cloud infrastructure, ensuring high levels of service availability, and supporting the development of our engineering projects.About the Position:The Senior...