Head of Maintenance and Service Delivery

7 days ago


Makati City, National Capital Region, Philippines Kone México Full time
About the Role

We are seeking an experienced leader to join our team as Head of Service Operations. As a strategic thinker and problem-solver, you will play a key role in driving business growth and improving operational efficiency.

Your primary responsibility will be to lead a team of professionals responsible for delivering maintenance services to customers across the country. You will work closely with cross-functional teams to ensure seamless service delivery and excellent customer experience.

  • Lead a team of professionals responsible for delivering maintenance services, including installation, repair, and replacement of equipment.
  • Develop and implement strategies to drive business growth and improve operational efficiency.
  • Collaborate with cross-functional teams to ensure seamless service delivery and excellent customer experience.
  • Evaluate critical equipment problems and resolve them promptly to minimize downtime and ensure customer satisfaction.
  • Establish and maintain relationships with key stakeholders, including customers, suppliers, and partners.


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