Service Delivery Manager
1 week ago
Experience: 5 yearsSalary Offer: Market RateKey Responsibilities:Oversee service delivery operations within a Global Network Operations Center (GNOC).Manage infrastructure solutions across datacenters, cloud environments, and network/security systems.Monitor and improve service delivery performance through KPIs and ITIL processes.Skills:In-depth knowledge of infrastructure solutions: datacenters, clouds, networks, and security.Proficient in managing Operations KPIs such as ticket management, backup completeness, and infrastructure utilization.Solid experience in ITIL processes and practices (ITIL certification required).
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Service Delivery Hub Manager
1 week ago
Quezon City, National Capital Region, Philippines Recruiter PH Full timeThe Service Delivery Hub Lead plays a pivotal role in overseeing the hub's operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single Point...
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Service Delivery Hub Manager
1 week ago
Quezon City, National Capital Region, Philippines RecruiterPH Full timeThe Service Delivery Hub Lead plays a pivotal role in overseeing the hub's operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single Point...
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IT Service Delivery Manager Position
4 days ago
Quezon City, National Capital Region, Philippines Manulife Full timeAbout the Job:We are seeking a highly skilled and experienced Senior IT Service Delivery Manager to join our team. As a key member of our leadership group, you will be responsible for managing the delivery of high-quality IT services to our customers.The ideal candidate will have a strong background in IT service management, with experience in leading...
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Service Delivery Manager – IT
9 hours ago
Makati City, National Capital Region, Philippines Ascendion Full timeService Delivery Manager – IT & Banking SolutionsAscendionNegotiableOn-site - Makati 3-5 Yrs Exp Diploma Full-timeJob DescriptionDescriptionRole:We are seeking an experienced service delivery manager to oversee IT service delivery and banking technology projects in Manila, Philippines.This role requires strong leadership in IT service management,...
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Head of Service Delivery
2 days ago
Quezon City, National Capital Region, Philippines Intelassist Full timeJob Summary:We are seeking an experienced Head of Service Delivery to join our team at Intelassist. As a key member of our leadership, you will be responsible for leading our service delivery team and ensuring that we deliver high-quality services to our customers.Key Responsibilities:Develop and implement strategies to improve service delivery and...
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Service Delivery Strategist
5 days ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeOverview:Neksjob Philippines is a reputable company that requires a skilled Service Delivery Strategist to oversee the Workforce Services team. This role involves managing the cost structure, supporting sales efforts, driving operational efficiency, and leading strategic initiatives to ensure successful contract delivery.Responsibilities:Lead the WFM team to...
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IT Service Delivery Manager
5 days ago
Quezon City, National Capital Region, Philippines Manulife Full timeAre you looking for a supportive and collaborative workplace with great benefits and clear career development? You've come to the right place.Why choose Manulife?Competitive Salary packages and performance bonusesDay 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)Retirement savings benefitRewarding culture that values wellness and...
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Service Delivery Manager
4 days ago
Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full timeAbout the Position:We are seeking a highly experienced Delivery Excellence Head to lead our delivery teams at SID Global Solutions APAC.In this role, you will be responsible for managing the delivery of services or products, ensuring high-quality standards, optimizing delivery processes, and enhancing customer satisfaction.Key Qualifications:Risk and change...
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Service Delivery Manager
6 hours ago
Makati City, National Capital Region, Philippines Tamaray People Solutions Corporation Full timeTamaray People Solutions Corporation is seeking a Service Delivery Manager to join our team.About the RoleThe Service Delivery Manager will be responsible for ensuring the high-quality service provided by our agents.The ideal candidate will have excellent leadership skills and the ability to work effectively in a team environment.This is an exciting...
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Service Delivery Expert
4 days ago
Quezon City, National Capital Region, Philippines Polaris Careers Full timeKey ResponsibilitiesThe Service Delivery Expert will be responsible for answering customer calls, resolving issues, and providing product and service information.They will also manage customer records, maintain high levels of customer satisfaction, and escalate complex issues to supervisors when necessary.
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Financial Services Associate
3 days ago
Quezon City, National Capital Region, Philippines DMX Delivery services muñoz Full timeWe are seeking a Financial Services Associate to join our team at DMX Delivery services muñoz.Job OverviewThis role involves providing exceptional customer service and responding to customer inquiries, while processing customer transactions, such as deposits, withdrawals, and transfers. You will be responsible for handling cash and checks, ensuring the...
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Customer Service Representative
3 days ago
Quezon City, National Capital Region, Philippines DMX Delivery services muñoz Full timeWe are seeking a Customer Service Representative to join our team at DMX Delivery services muñoz.Job OverviewThis role involves providing exceptional customer service and responding to customer inquiries, while processing customer transactions, such as deposits, withdrawals, and transfers. You will be responsible for handling cash and checks, ensuring the...
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Service Delivery Manager
4 days ago
Makati City, National Capital Region, Philippines DTCC Full time**Overview**The Workforce Services Lead role is an exciting opportunity to join the Procurement Team at DTCC. As a member of this team, you will be responsible for managing the execution of services procurement processes, including sourcing, negotiation, and delivery.
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Service Delivery Expert
4 days ago
Quezon City, National Capital Region, Philippines Cognizant Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Expert to join our team. As a Service Delivery Expert, you will be responsible for handling customer inquiries, resolving issues, and documenting interactions. You will work closely with team members to improve service processes and customer experience.Key ResponsibilitiesHandle customer...
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Service Delivery Coordinator
6 hours ago
Quezon City, National Capital Region, Philippines Paulito Angus Apartment Full timePaulito Angus Apartment is seeking an experienced Service Delivery Coordinator to join our team. As a Service Delivery Coordinator, you will be responsible for delivering exceptional customer service by assisting clients, addressing their needs, and ensuring a positive experience.Key ResponsibilitiesGreet customers and provide assistance with inquiries,...
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Service Delivery Excellence Manager
6 days ago
Quezon City, National Capital Region, Philippines WNS Full timeJob SummaryThis is an exciting opportunity to join WNS as a Quality Team Lead in Quezon City, Philippines. As a key member of our team, you will play a vital role in delivering exceptional service quality and ensuring compliance with contractual obligations.Key AccountabilitiesDeveloping and implementing strategies to enhance service delivery...
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Service Delivery Professional
4 days ago
Quezon City, National Capital Region, Philippines Noble House Business Brokers Inc Full timeWe are seeking a highly skilled Service Delivery Professional to join our team at Noble House Business Brokers Inc in Quezon City.About the RoleThis role involves delivering exceptional service to our customers, with a focus on building strong relationships and driving business growth. The successful candidate will have excellent communication and...
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Service Delivery Manager – Oracle
9 hours ago
Makati City, National Capital Region, Philippines Ascendion Full timeService Delivery Manager – Oracle & SAP ERP SolutionsAscendionNegotiableOn-site - Makati 3-5 Yrs Exp Diploma Full-timeJob DescriptionDescriptionRole:We are seeking an experienced service delivery manager to lead IT service delivery, ERP solutions, and enterprise application projects, with a strong focus on Oracle Suite and SAP modules.The ideal candidate...
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Service Delivery Manager
19 hours ago
Makati City, National Capital Region, Philippines Cartrack Full timeAt Cartrack, we are looking for a highly skilled Service Delivery Manager to oversee our dealership-sales team and drive business growth.Key ResponsibilitiesTeam Leadership: Manage the dealership-sales team by setting service standards and ensuring key performance indicators (KPIs) are met.Interdepartmental Coordination: Foster strong collaboration between...
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Service Delivery Manager
5 hours ago
Makati City, National Capital Region, Philippines ACMobility Full timeAbout the Service Delivery Manager role:This position is responsible for ensuring excellent customer service and maintaining customer satisfaction after the sale of products and services.Responsibilities:Handling customer inquiries and resolving issues.Processing warranties and ensuring customer support.Maintaining positive relationships with customers and...