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Service Delivery Professional

1 week ago

Makati City, National Capital Region, Philippines OpenText Full time

We are seeking an experienced Service Delivery Professional to join our team at OpenText in Manila. As a key member of our delivery team, you will be responsible for ensuring the timely and successful delivery of cloud services to our clients.

About the Role:
  • Manage end-to-end delivery of cloud services, from initial consultation to post-delivery support
  • Collaborate with cross-functional teams to resolve issues and meet client needs
  • Develop and implement process improvements to enhance service delivery
  • Work closely with clients to understand their requirements and preferences
  • Analyze and report on service delivery metrics to inform business decisions

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and professional development opportunities
  • A competitive salary and benefits package
  • The chance to work with a leading global technology company