Hotel Receptionist
10 hours ago
We are seeking a highly skilled and experienced Front Desk Officer to join our team at Tahj/Nsdmm Management.
Job SummaryThe successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth and efficient experience for our guests.
Key Responsibilities- Provide excellent customer service and respond to guest inquiries in a professional and courteous manner.
- Manage front desk operations, including check-in, check-out, and room assignments.
- Handle guest complaints and resolve issues in a timely and effective manner.
- Maintain accurate records and reports, including guest information and hotel operations.
- Collaborate with other departments to ensure seamless guest experiences.
To be successful in this role, you will need:
- A minimum of 4 years of experience in a front desk or receptionist role in a high-end hotel or condominium.
- A Bachelor's/College Degree in Tourism or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in English (verbal and written).
We offer a competitive salary range of 18,000 - 23,000 and a dynamic work environment that values teamwork and professional growth.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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