Hotel Accommodation Coordinator
3 days ago
We are seeking a highly skilled Hotel Receptionist to serve as our guests' first point of contact and manage all aspects of their stay.
Key Responsibilities- Perform check-in and check-out tasks efficiently and accurately.
- Manage online and phone reservations, ensuring seamless communication with guests.
- Inform customers about payment methods and verify credit card data for secure transactions.
- Register guests, collecting necessary information, including contact details and dates of stay.
- Welcome guests upon arrival, assigning rooms and providing information about the hotel, available rooms, rates, and amenities.
- Respond promptly and professionally to clients' complaints, resolving issues to their satisfaction.
- Liaise with housekeeping staff to ensure rooms are clean, tidy, and fully furnished for guest comfort.
- Confirm group reservations and arrange personalized services for VIP customers and event attendees.
- Upsell additional facilities and services when appropriate, enhancing the guest experience.
- Maintain updated records of bookings and payments, ensuring accuracy and efficiency.
- Self-confidence and strong communication skills.
- Minimum 1-2 years of experience in hotel, retail, or customer-focused environments.
- Reliable transportation and strong computer skills.
- Opera PMS experience is beneficial but not required.
- Strong verbal, written, and interpersonal skills.
- Ability to maintain a positive attitude and adhere to hotel policies and procedures.
- Flexible schedule, including holidays and weekends, is expected.
The estimated salary for this position is $40,000 - $60,000 per year, depending on experience and qualifications.
This role offers an excellent opportunity to work in a fast-paced hotel environment, delivering exceptional service and exceeding guest expectations. If you possess the skills and passion for hospitality, we encourage you to apply for this exciting opportunity.
-
Hotel Front Desk Coordinator
1 month ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeHotel Receptionist Job DescriptionWe are seeking a skilled Hotel Receptionist to serve as the primary point of contact for our guests and manage all aspects of their accommodation.Key Responsibilities:Perform all check-in and check-out tasks efficiently and accurately.Manage online and phone reservations, ensuring seamless guest experiences.Inform customers...
-
Hotel Receptionist
3 weeks ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeJob SummaryThe Hotel Receptionist is responsible for serving as the guests' first point of contact and managing all aspects of their accommodation.Key ResponsibilitiesPerform all check-in and check-out tasks, ensuring a seamless experience for guests.Manage online and phone reservations, handling all inquiries and requests in a professional manner.Inform...
-
Hotel Financial Manager
1 month ago
Manila, National Capital Region, Philippines Sun Star Grand Hotel Full timeJob OverviewThe Sun Star Grand Hotel is seeking a highly skilled Financial Officer to oversee the financial operations of the hotel, ensuring accuracy and compliance with financial regulations.Key ResponsibilitiesFinancial Reporting & Analysis: Prepare and analyze monthly, quarterly, and annual financial statements, monitoring and reporting on the hotel's...
-
Administrative Coordinator
3 weeks ago
Manila, National Capital Region, Philippines JMM hotel Full timeSupporting JMM Hotel:Maintain accurate diaries to track hotel operations.Coordinate appointments and meetings for senior staff.Prepare and collate reports to inform hotel decision-making.Ensure all meetings are well-organised and serviced.Key Responsibilities:Typing and preparing reports.Filing and storing documents securely.Producing meeting agendas and...
-
Front Desk Associate
3 days ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeHotel Customer Service Representative OpportunityWe are seeking a skilled and courteous Hotel Customer Service Representative to serve as our guests' first point of contact, providing exceptional service and ensuring a memorable experience.About the RoleManage all aspects of guest accommodation, including check-in, check-out, and online reservations.Inform...
-
Front Desk Coordinator
2 weeks ago
Manila, National Capital Region, Philippines Manila Hotel Full timeWe are seeking a highly skilled Front Desk Coordinator to join our team at the Manila Hotel. The ideal candidate will possess excellent communication skills, be able to work independently, and have strong technology skills.Key Responsibilities:Greet and welcome guests, directing them to their desired location.Notify company personnel of visitor arrival and...
-
Hotel Front Desk Representative
1 month ago
Manila, National Capital Region, Philippines Hilton Manila Full timeHotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Manila.Key Responsibilities:Manage all aspects of guest accommodation, including check-in and check-out tasks, online and phone reservations, and payment verification.Welcome guests upon arrival, assign rooms, and...
-
Hotel Front Desk Manager
1 week ago
Manila, National Capital Region, Philippines Hilton Manila Full timeWe are looking for a skilled Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Key Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.Job Description:The ideal candidate will have excellent customer service skills...
-
Hotel Guest Services Representative
3 weeks ago
Manila, National Capital Region, Philippines Hilton Manila Full timeAt Hilton Manila, we are seeking an experienced Hotel Guest Services Representative to provide exceptional service to our guests. As the first point of contact, you will be responsible for managing all aspects of their stay.The key responsibilities of this role include:Performing all check-in and check-out tasks efficiently and accurately.Managing online and...
-
Customer Service Ambassador
3 weeks ago
Manila, National Capital Region, Philippines JMM hotel Full timeAbout the RoleAt JMM hotel, we are looking for an exceptional Front Desk Receptionist to join our team. As a key contact for visitors, you will be responsible for creating a positive first impression of our hotel. Your primary duties will include greeting and signing in visitors, receiving and sorting mail, and coordinating office activities.Key...
-
Front Desk Coordinator
1 month ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeJob Title: Reservation AgentWe are seeking a highly organized and detail-oriented Reservation Agent to join our team at Hotel Okura Manila.Key Responsibilities:Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.Manage and maintain accurate records of guest reservations,...
-
Hotel Operations Admin
4 weeks ago
Manila, National Capital Region, Philippines Newport World Resorts Full timeThe Hotel Operations Admin oversees essential administrative tasks to ensure smooth operation of the hotel's daily activities and timely fulfillment of departmental deliverables. This role coordinates procurement, supplies, logistics, projects, documentation, and record-keeping with other departments. Working closely with management, the Admin Officer...
-
Customer Service Representative
1 month ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeHotel Customer Service Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Hotel Customer Service Representative. As the first point of contact for our guests, you will be responsible for ensuring a seamless and enjoyable experience for all visitors to our hotel.Key Responsibilities:Manage all aspects of guest...
-
Hotel Operations Admin
4 weeks ago
Manila, National Capital Region, Philippines Newport World Resorts Full timeHotel Operations Admin oversees administrative tasks, coordinates procurement, supplies, logistics, and projects, and establishes vital administrative systems for pre-opening activities.
-
Front Desk Coordinator
2 weeks ago
Manila, National Capital Region, Philippines Manila Hotel Full timeJob SummaryWe are seeking a skilled Receptionist to provide exceptional guest service and administrative support at the Manila Hotel.Main ResponsibilitiesGreet and welcome guests, providing them with a warm and personalized experience.Manage security and telecommunications systems, ensuring seamless communication and a safe environment.Handle guest...
-
Front Desk Receptionist
1 month ago
Manila, National Capital Region, Philippines JMM hotel Full timeJob Title: Frontdesk/ ReceptionistAbout the Role:The Front Desk Receptionist is the first point of contact at JMM hotel, responsible for providing exceptional customer service and ensuring a smooth experience for visitors and guests.Key Responsibilities:Greet and sign in visitors, ensuring a warm and welcoming atmosphereReceive and sort mail, ensuring timely...
-
Hotel Front Desk Agent
2 weeks ago
Manila, National Capital Region, Philippines Hilton Manila Full timeJob Title: Front Office ReceptionistJob Summary:We are seeking a skilled Guest Services Agent to serve as the first point of contact for our guests and manage all aspects of their accommodation. As a Front Desk Team Member, you will be responsible for registering guests, managing reservations, and providing information about rooms, rates, and...
-
Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeAbout the Role We are seeking a highly skilled and professional Customer Service Representative to join our team at Hotel Okura Manila. As a key member of our front desk team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. Key Responsibilities: Perform all check-in and...
-
Financial Operations Manager
3 weeks ago
Manila, National Capital Region, Philippines Sun Star Grand Hotel Full timeHotel Finance Officer Role:The Sun Star Grand Hotel is seeking a skilled Hotel Finance Officer to oversee the financial operations of the hotel. This role is responsible for ensuring accuracy and compliance with financial regulations.Key Responsibilities:Financial Reporting & Analysis:Prepare and analyze monthly, quarterly, and annual financial...
-
Administrative Support Professional
3 days ago
Manila, National Capital Region, Philippines JMM hotel Full timeAt JMM hotel, we are seeking a highly organized and detail-oriented Administrative Support Professional to join our team. This is a fantastic opportunity for someone who is passionate about providing exceptional support to our colleagues.The successful candidate will be responsible for maintaining accurate and up-to-date records, preparing reports, and...