Hotel Front Desk Representative

3 days ago


Manila, National Capital Region, Philippines Solaire Resort Full time
Job Summary

At Solaire Resort, we are seeking a highly organized and communicative Hotel Receptionist to join our team. The successful candidate will be responsible for providing exceptional customer service, managing reservations, and ensuring a smooth check-in and check-out process for our guests.

Duties and Responsibilities

• Assign guests to suitable rooms upon check-in.
• Respond to customer inquiries via phone, online, or in person in a professional and courteous manner.
• Manage phone and online reservations, as well as event bookings, in a timely and efficient manner.
• Process customer payments and verify credit card information accurately.
• Maintain accurate records of bookings and payments.

Qualifications

• Excellent written and oral communication skills.
• High level of organization and multitasking ability.
• Positive attitude and strong work ethic.
• Cleanliness and consistent punctuality.

About Us

Solaire Resort is committed to providing exceptional service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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