Administrative Support Associate for Hotel Reception

9 hours ago


Manila, National Capital Region, Philippines Hotel Okura Manila Full time

We are seeking a highly skilled and organized Administrative Support Associate to join our team at Hotel Okura Manila.

About the Role:

The successful candidate will be responsible for providing exceptional front office support, ensuring seamless day-to-day operations and delivering an outstanding guest experience.

Main Responsibilities:

  • Provide warm and welcoming greetings to guests, directing them to their desired destinations while maintaining a high level of professionalism.
  • Efficiently manage incoming phone calls, responding to queries and forwarding messages as necessary.
  • Maintain accurate records of mail, deliveries, and courier services.
  • Ensure security protocols are upheld, controlling access to restricted areas through the reception desk.
  • Update appointment calendars and schedule meetings with ease.
  • Perform various clerical tasks, including filing, photocopying, collating, and faxing documents.

Requirements:

To succeed in this role, you will possess:

  • Proven experience in a front office setting, handling receptionist responsibilities with ease.
  • Proficiency in Microsoft Office Suite, with a focus on administrative tools.
  • A professional demeanor, coupled with excellent written and verbal communication skills.
  • The ability to remain resourceful and proactive when faced with unexpected challenges.
  • Strong organizational, multitasking, and time management skills, allowing you to prioritize tasks effectively.

What We Offer:

This is an exciting opportunity to join our dynamic team at Hotel Okura Manila. As a valued member of our staff, you can expect:

  • A competitive salary of PHP 35,000 - 50,000 per month, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive work environment that fosters growth and collaboration.

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply.


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