Key Account Manager

1 day ago


Makati City, National Capital Region, Philippines Career Professionals, Inc. Full time

At Career Professionals, Inc., we are seeking a highly skilled Key Account Manager to join our team. This critical role is responsible for fostering strong relationships with our clients and driving business growth through exceptional account management.

About the Role

The Key Account Manager will serve as the primary point of contact for key clients, ensuring seamless communication and addressing any concerns or needs that may arise. This includes:

  • Providing unparalleled client service to meet and exceed their expectations
  • Serving as a liaison between clients and various departments within our organization, ensuring timely and efficient resolution of issues
  • Collaborating with cross-functional teams to develop and implement tailored solutions to meet client needs
  • Maintaining in-depth knowledge of client accounts, including their benefits packages and access procedures
  • Assisting in the development and implementation of strategies to drive client retention and growth

In addition to these key responsibilities, the Key Account Manager will play a crucial role in monitoring and overseeing the activities of Business Retention Officers, ensuring that all tasks and projects are completed efficiently and effectively. This includes:

  • Maintaining up-to-date records of client interactions and communications
  • Monitoring client satisfaction and providing regular feedback to improve our services
  • Collaborating with colleagues to identify areas for improvement and implementing changes as needed

If you are a results-driven professional with excellent communication skills and a passion for delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.



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