Help Desk Specialist
3 weeks ago
At Nityo Infotech Services Philippines, we are currently seeking a skilled IT Service Desk/Tech Support Representative to join our team. This role is perfect for individuals who enjoy providing technical support and troubleshooting issues for clients.
Key Responsibilities:
- Respond to and resolve technical queries via phone, email, or in-person
- Troubleshoot hardware and software issues with computer systems, printers, networks, and devices
- Collaborate with internal teams to resolve complex technical issues
Requirements:
- Bachelor's Degree in Computer Science or related field (undergraduate degree also considered)
- Minimum 6 months to 2+ years of experience in IT service desk or technical support roles
- Strong understanding of computer systems, printers, networks, and device connectivity
- Experience working in a BPO industry preferred
- Excellent communication and problem-solving skills
What We Offer:
- A competitive salary of PHP 30,000 gross per month, plus a completion bonus of PHP 10,000
- A hybrid work arrangement with 10 days onsite per month
- The opportunity to work on various projects and expand your skill set
- Ongoing training and development opportunities to enhance your technical skills
About the Job:
This is a project-based role that will last for 6 months, with the possibility of extension. The ideal candidate will have excellent communication skills and be able to work well in a team environment. If you're looking for a challenging and rewarding role, please apply now
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