Technical Support Expert

18 hours ago


Quezon City, National Capital Region, Philippines Nityo Infotech Full time

Nityo Infotech

Overview:

We are seeking a skilled Technical Support Expert to join our team. As a key member, you will be responsible for providing top-notch technical assistance to clients.

Salary and Benefits:

We offer a competitive salary up to 25,000 gross and a comprehensive benefits package that includes hybrid work arrangements, flexible scheduling, and opportunities for professional growth.

Job Description:

The successful candidate will possess excellent problem-solving skills, the ability to communicate complex technical issues effectively, and a strong analytical mindset.

Required Skills and Qualifications:

  • Bachelor's Degree in Computer Science or related field
  • At least 6 months to 1 year of relevant working experience in technical support
  • Proven ability to troubleshoot and diagnose client IT environments
  • Strong analytical skills with the ability to lead problem resolution processes
  • Experience deploying solutions or workarounds for complex issues
  • Familiarity with debugging and problem recreation in diverse client IT environments
  • Excellent communication skills with the ability to interface directly with clients

What We Offer:

  • A dynamic and collaborative work environment


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