Senior Technical Support Specialist
18 hours ago
Skillful and dedicated technical professional sought to provide exceptional support services for clients. As a key member of our team, the successful candidate will be responsible for delivering top-notch assistance in resolving hardware and software issues, network diagnostics, and more. Key responsibilities include collaborating with senior engineers and team leaders on critical technical matters, setting up new user accounts, conducting walkthroughs, and owning assigned incident tickets. A proactive approach is essential in maintaining high levels of program knowledge and customer satisfaction.
About Us
Strategic Networks Inc. is committed to excellence in providing innovative solutions to meet our clients' needs. Our collaborative work environment fosters growth and development opportunities for our employees. We strive to exceed expectations in quality, productivity, and compliance.
Key Responsibilities
- Provide expert-level technical support via various channels, including phone, email, and remote access
- Collaborate with senior technical support engineers and team leaders on complex technical issues
- Manage and maintain accurate records of incidents, resolutions, and client interactions
- Set up and configure new user accounts and profiles
- Conduct thorough walkthroughs and training sessions for staff and clients
- Analyze root causes and develop timely resolutions for technical issues
- Proactively update clients on request status and progress
- Develop and maintain comprehensive knowledge of our products and services
- Foster positive working relationships with colleagues and supervisors
Requirements
- Strong technical background in hardware, software, and network systems
- Excellent problem-solving and analytical skills
- Effective communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks efficiently
- Strong attention to detail and organizational skills
Benefits
Strategic Networks Inc. offers a competitive benefits package that includes opportunities for growth, flexible work arrangements, and a dynamic work environment.
-
Senior IT Technical Support Specialist
1 week ago
Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full timeJob Title: Senior IT Technical Support Specialist Location: Quezon Avenue, Manila, PhilippinesCompany Overview: At Best Careers and Opportunities, we are committed to providing exceptional customer service and support. Our team is dedicated to helping our customers resolve technical issues and improve their overall experience.Salary: We...
-
Technical Specialist for IT Support
1 month ago
Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full timeIntelligent Technical Solutions (ITS) is a dynamic and growing company seeking an experienced Technician I to join our team. As a remote IT support specialist, you will play a critical role in providing top-notch technical assistance to our clients.Job Description:This full-time position requires a collaborative problem-solver with excellent customer service...
-
Senior Onboarding Specialist
2 months ago
Quezon City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full timeWe are seeking a highly skilled Senior Onboarding Specialist to join our team at Intelligent Technical Solutions (ITS). This role is responsible for delivering exceptional onboarding experiences, ensuring seamless client transitions, and empowering clients with the knowledge to maximize the benefits of our technology solutions.Job DescriptionAs a Senior...
-
Technical Support Specialist
1 month ago
Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full timeWe are seeking an experienced Technical Support Specialist to join our team at Intelligent Technical Solutions (ITS). As an IT Solutions Expert, you will play a critical role in providing exceptional technical support to our clients. Your expertise will be pivotal in resolving complex technical issues, ensuring seamless IT operations, and maintaining the...
-
Technical Billing Specialist
2 months ago
Quezon City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full timeJob OverviewAs a Technical Billing Specialist at Intelligent Technical Solutions, you will play a vital role in supporting the organization's purchasing and client billing processes. Your primary responsibility will be to ensure that all invoices are accurately generated, reviewed, and sent to clients on time.Key ResponsibilitiesInvoice Preparation: Prepare...
-
Technical Support Specialist
1 month ago
Makati City, National Capital Region, Philippines Strategic Networks Inc. Full timeStrategic Networks Inc. is a leading provider of cutting-edge network solutions.We are currently seeking a skilled Technical Support Specialist to join our team.As a Technical Support Specialist, you will play a vital role in ensuring the smooth operation of our network infrastructure.The estimated salary for this position is $60,000 - $80,000 per year,...
-
Senior Support Specialist
1 month ago
Quezon City, National Capital Region, Philippines Gratitude Philippines Full timeJob Overview">We are seeking a highly skilled Senior Support Specialist to join our team at Gratitude Philippines. As a Senior Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.
-
Technical Support Specialist
1 month ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeJob DescriptionWe are seeking a skilled and enthusiastic Technical Support Specialist to join our Neksjob Philippines team.As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers. Your excellent communication skills, combined with your technical expertise, will enable you to effectively troubleshoot and...
-
Technical Support Specialist
1 month ago
Quezon City, National Capital Region, Philippines Trinity Workforce Solutions Full timeAt Trinity Workforce Solutions, we are seeking a highly skilled Technical Support Specialist to join our team.We offer a competitive salary of $23,600 per annum, plus a monthly NTAL of $2,400, making it a total annual compensation package of $30,240.About the Role:As a Technical Support Specialist, you will provide first-level technical support to end-users...
-
Technical Support Specialist
4 weeks ago
Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full timeJob Title: Technical Support Specialist">About the Role:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at BEST CAREERS AND OPPORTUNITIES. The successful candidate will be responsible for providing exceptional customer service and technical support to our clients, resolving their issues promptly and...
-
Technical Support Specialist
1 month ago
Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full timeWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at BEST CAREERS AND OPPORTUNITIES. As a Technical Support Specialist, you will play a critical role in providing top-notch technical support to our customers.About the RoleThis is a fantastic opportunity for an experienced Help Desk Technician looking to take their...
-
IT Technical Support Specialist
18 hours ago
Quezon City, National Capital Region, Philippines People360 Consulting Corporation Full timeAbout the RoleWe are seeking a skilled IT Technical Support Specialist to join our team at People360 Consulting Corporation. This role is responsible for ensuring the smooth operation of our IT infrastructure, including preventive maintenance, device management, and hardware rental.
-
Technical Support Specialist
1 month ago
Quezon City, National Capital Region, Philippines Strategic Networks Inc. Full timeStrategic Networks Inc. is seeking a highly skilled Technical Support Specialist to join our team.About the RoleWe are looking for a dedicated and detail-oriented individual to provide top-notch technical support to our clients. As a Technical Support Specialist, you will be responsible for assisting end-users with hardware and software issues, network...
-
Technical Support Specialist
18 hours ago
Quezon City, National Capital Region, Philippines Strategic Networks Inc. Full timeJob DescriptionWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Strategic Networks Inc.Key ResponsibilitiesAssist Client End Users: Provide timely and effective support to client end users, focusing on delivering exceptional service quality, technical expertise, and client satisfaction. Ensure all requests are...
-
Technical Support Specialist
4 weeks ago
Quezon City, National Capital Region, Philippines Strategic Networks Inc. Full timeAbout Strategic Networks Inc.">Strategic Networks Inc. is a dynamic company that requires the skills of a technical support specialist to ensure smooth operations in our IT department.">About the Job">We are seeking a highly skilled and motivated Technical Support Specialist to provide top-notch support to our end users. The successful candidate will be...
-
Technical Support Specialist
2 months ago
Quezon City, National Capital Region, Philippines ZENSHIN SYSTEMS CORPORATION Full timeWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at ZENSHIN SYSTEMS CORPORATION.About the RoleThe successful candidate will provide exceptional technical support to our clients, ensuring their issues are resolved promptly and efficiently.Key ResponsibilitiesProvide first-level technical support via phone, email, or...
-
IT Technical Support Specialist
2 months ago
Quezon City, National Capital Region, Philippines Phil-First Human Resources and Services (FHRS) Inc. Full timeAt Phil-First Human Resources and Services (FHRS) Inc., we are seeking a highly skilled IT Technical Support Specialist to join our team.About the RoleThis is a fantastic opportunity for an individual who is passionate about delivering exceptional customer service and technical support.The successful candidate will be responsible for providing timely and...
-
Technical Support Specialist
4 weeks ago
Quezon City, National Capital Region, Philippines Strategic Networks Inc. Full timeStrategic Networks Inc. is seeking a Technical Support Specialist to provide incident and request management support to all end user devices.About the RoleWe offer a competitive salary of Php 30,000 - 40,000 per month for this position.The successful candidate will be responsible for providing technical support to end users relating to hardware and software,...
-
Quezon City, National Capital Region, Philippines JK Network Services Full timeAir Conditioning Sales Engineer and Technical Support RoleWe are seeking an experienced Senior Air Conditioning Sales Engineer and Technical Support Specialist to join our team at JK Network Services. The ideal candidate will have a strong background in sales engineering, technical support, and management, with expertise in air conditioning systems.Key...
-
Technical Support Specialist
18 hours ago
Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeAbout Nityo Infotech Services Philippines">We are seeking a dedicated Technical Support professional to join our team. This role involves providing exceptional support to clients, ensuring their technical issues are resolved efficiently and effectively.">Key Responsibilities">">Provide top-notch technical support to clients via various communication...