Internet Support Specialist
1 month ago
We are seeking a skilled and customer-focused Internet Support Specialist to join our team at Staffing Science Expert Inc. This role involves troubleshooting internet connectivity issues, supporting customers with technical queries, and ensuring a smooth online experience for users.
About the Role
This position is perfect for individuals with a strong technical background in internet service troubleshooting, excellent communication skills, and the ability to provide exceptional customer service remotely.
Key Responsibilities:
1. Diagnose and troubleshoot internet connectivity issues, including slow speeds, network outages, modem/router configurations, and hardware malfunctions.
2. Provide remote technical support to customers via phone, email, or chat in a clear, efficient, and professional manner.
3. Guide customers through step-by-step problem-solving processes to resolve technical issues with internet service.
4. Assist customers in setting up internet connections, Wi-Fi networks, and related equipment.
5. Maintain accurate documentation of support interactions and solutions provided in our ticketing system.
6. Escalate complex technical issues to higher-level support teams when necessary.
7. Perform remote testing and diagnostics to identify and fix network or hardware problems.
8. Educate customers on best practices for internet usage, network security, and optimizing connectivity.
9. Stay up to date with the latest trends in internet service technology and troubleshooting techniques.
Qualifications and Skills:
1. Proven experience as an Internet Support Technician, Help Desk Technician, or similar technical support role.
2. Strong knowledge of internet connectivity, network configurations, and Wi-Fi troubleshooting.
3. Familiarity with various types of modems, routers, and internet service providers.
4. Excellent communication skills with the ability to explain technical issues in non-technical terms.
5. Proficiency in remote desktop tools and support software.
6. Strong problem-solving skills and attention to detail.
7. Ability to multitask and work independently in a remote environment.
8. Availability to work flexible hours, including evenings and weekends, if needed.
Salary Estimate
The estimated salary range for this position is $60,000 - $80,000 per year, depending on experience.
-
IT Infrastructure Support Specialist
1 month ago
Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full timeAt Hunter's Hub Incorporated, we are seeking an experienced IT Infrastructure Support Specialist to join our team.Job SummaryWe are looking for a highly skilled and motivated individual to support the design, implementation, and maintenance of our network infrastructure.Responsibilities:Collaborate with Technical Support Engineers and Administrators to...
-
Heavy Equipment Maintenance Specialist
2 months ago
Makati City, National Capital Region, Philippines Industrial Support Full timeJob DescriptionWe are seeking a highly skilled Heavy Equipment Maintenance Specialist to join our team at Industrial Support.About the RoleThis is a challenging and rewarding opportunity for an experienced technician to perform maintenance, repair, and troubleshooting of cranes and heavy equipment nationwide.As a Heavy Equipment Maintenance Specialist, you...
-
Visual Communications Specialist
2 months ago
Makati City, National Capital Region, Philippines Industrial Support Full timeJob Description for Visual Communications SpecialistWe are seeking a highly skilled Visual Communications Specialist to join our team at Industrial Support.This role is ideal for a detail-oriented and organized individual with excellent communication skills, who can effectively convey visual messages to our clients.About the JobThe successful candidate will...
-
Quezon City, National Capital Region, Philippines Industrial Support Full time**Job Title:** Experienced Machining Specialist**About Us:** We are Industrial Support, a leading provider of manufacturing services. We are seeking an experienced machinist to join our team.**Salary:** Our salary range for this position is between ₱60,000 - ₱120,000 per month, depending on experience.**Job Description:Company Overview:We offer a dynamic...
-
IT Support Specialist
1 month ago
Makati City, National Capital Region, Philippines HR Network Inc Full timeWe are seeking a skilled IT Support Specialist to join our team at HR Network Inc. as a 2nd Level Integration Consultant.Job DescriptionAs an IT Support Specialist, you will be responsible for providing professional support to customers, resolving incidents, and maintaining accurate records of all service calls.The ideal candidate will possess strong...
-
Makati City, National Capital Region, Philippines JK Network Services Full timeWe are seeking a skilled ICT Specialist to join our team at JK Network Services. This is a great opportunity for an experienced professional to work with our company in the construction industry in Makati.The successful candidate will be responsible for providing technical support to our team, ensuring all sites are equipped with CCTV and maintaining a...
-
Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full timeJob OverviewHunter's Hub Incorporated seeks a skilled Technical Database and Application Support Specialist to ensure the availability and reliability of its testing environments database. This role is responsible for administering server operating systems, managing platforms, applications, and databases, and collaborating with the application support and...
-
Technical Support Specialist
1 month ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeJob DescriptionWe are seeking a skilled and enthusiastic Technical Support Specialist to join our Neksjob Philippines team.As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers. Your excellent communication skills, combined with your technical expertise, will enable you to effectively troubleshoot and...
-
Customer Support Specialist
3 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeAbout NeksjobWe are a dynamic company seeking an experienced Customer Support Specialist to join our team. The ideal candidate will have excellent communication skills, be knowledgeable about customer management, and possess a strong understanding of client-based tools.What We OfferA competitive salary of $25,000 - $35,000 per year, depending on experience.A...
-
Procurement Specialist for Commodities
2 weeks ago
Quezon City, National Capital Region, Philippines Industrial Support Full timeAbout the RoleWe are seeking a skilled Procurement Specialist for Commodities to join our team at Industrial Support.Job ResponsibilitiesMaking commercial purchases of supplies, equipment, or materials.Coordinating and negotiating with suppliers to reach agreements on exclusive arrangements, delivery dates, prices, and volumes.Keeping track of orders and...
-
Technical Support Specialist
1 month ago
Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full timeWe are seeking an experienced Technical Support Specialist to join our team at Intelligent Technical Solutions (ITS). As an IT Solutions Expert, you will play a critical role in providing exceptional technical support to our clients. Your expertise will be pivotal in resolving complex technical issues, ensuring seamless IT operations, and maintaining the...
-
Mandaluyong City, National Capital Region, Philippines Compliant Business Processing Philippines Inc. Full timeJob Title: IT Support Specialist for Cargo Management SystemsAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Compliant Business Processing Philippines Inc. The ideal candidate will have a strong background in IT, excellent communication skills, and experience in cargo management systems.Key Responsibilities- Provide...
-
Industrial Machinist Specialist
2 months ago
Quezon City, National Capital Region, Philippines Industrial Support Full timeJob SummaryWe are seeking a highly skilled Industrial Machinist Specialist to join our team at Industrial Support. As an essential member of our operations, you will be responsible for ensuring the optimal performance of our machinery and equipment.About the RoleThis is a full-time position that requires flexibility and a willingness to work on a shifting...
-
Executive Support Specialist
3 days ago
Makati City, National Capital Region, Philippines MCVO Talent Outsourcing Services Full timeJob SummaryWe are seeking a highly skilled Executive Support Specialist to join our fast-growing team at MCVO Talent Outsourcing Services. This individual will play a pivotal role in supporting our Solutions team, providing essential support that enhances and contributes to organizational focus and effectiveness.
-
Administrative Support Specialist
1 week ago
Makati City, National Capital Region, Philippines EastWest Bank Full timeJob OverviewWe are seeking an experienced Administrative Support Specialist to join our team at EastWest Bank. This role will provide critical support to the Komo Head and department executives, ensuring seamless day-to-day operations.
-
Virtual Support Specialist
1 month ago
Makati City, National Capital Region, Philippines ConnectUs Marketing Solutions Inc. Full timeRole OverviewWe are seeking a highly skilled Virtual Support Specialist to join our team at ConnectUs Marketing Solutions Inc. This role involves providing administrative support to our clients, managing calendars, scheduling appointments, and handling various tasks remotely.
-
Executive Support Specialist
4 weeks ago
Makati City, National Capital Region, Philippines TalentHero Full timeOverviewTalentHero is a forward-thinking company seeking a highly skilled and experienced Executive Support Specialist to join our team.About the RoleThis is a morning shift, onsite position based in Makati City. As an Executive Support Specialist, you will provide exceptional administrative support to our senior executives, ensuring seamless day-to-day...
-
Administrative Support Specialist
1 month ago
Makati City, National Capital Region, Philippines GLOBAL STAFF RECRUITMENT SEARCH INC. Full timeJob OverviewWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at GLOBAL STAFF RECRUITMENT SEARCH INC.
-
Operations Support Specialist
1 month ago
Makati City, National Capital Region, Philippines HR Network Incorporated Full timeAt HR Network Incorporated, we are seeking a highly organized and detail-oriented individual to join our team as an Operations Support Specialist.The successful candidate will be responsible for providing administrative support to our operations team, ensuring seamless day-to-day activities.We offer a competitive salary of ₱25,000 - ₱35,000 per month,...
-
Customer Service Support Specialist
2 weeks ago
Makati City, National Capital Region, Philippines Asia People Works Full timeAbout Asia People WorksWe are a leading provider of customer service solutions, dedicated to delivering exceptional support to our clients.Our team is passionate about building strong relationships with our clients and providing personalized support to meet their unique needs.Job DescriptionWe are seeking an experienced Customer Service Support Specialist to...