Process Developer Position Open
7 days ago
At Genpact, we're committed to delivering outcomes that shape the future. Our team of 125,000+ professionals across 30+ countries is driven by a relentless pursuit of a world that works better for people.
We're inviting applications for the role of Process Developer, Customer Care. As a key member of our team, you'll provide outstanding customer service experience to clients of one of the largest retail stores in the world. Your expertise will help resolve client inquiries at the first point of contact or escalate them to the appropriate level for resolution.
Responsibilities
- Deliver exceptional customer service and ensure timely resolution of client inquiries.
- Utilize CRM tools to document detailed information and efficiently resolve customer issues using available resources.
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