Travel Industry Support Specialist

2 days ago


Pasig, National Capital Region, Philippines Neksjob Full time

Company Overview

Neksjob is a leading travel industry services provider with a passion for delivering exceptional customer experiences.

About the Role

We are seeking an experienced Travel Industry Support Specialist to join our team in Pasig City. The successful candidate will be responsible for providing top-notch support to customers, utilizing their expertise in Sabre/Amadeus GDS and excellent communication skills.

Key Responsibilities

  • Answering incoming calls from customers and resolving their inquiries/requests promptly and professionally
  • Ensuring that customer requests are handled in a timely and efficient manner
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident, and knowledgeable manner

Requirements

  • At least 1-3 years of experience in a user-facing or back-of-house airline industry or travel agency role
  • In-depth experience with Sabre/Amadeus GDS
  • SHS (K12) or HS graduate (old curriculum), undergraduate, or college graduate
  • Excellent Communication Skills
  • Willingness to work on-site in Pasig City

Estimated Salary

PHP 35,000 - PHP 50,000 per month (dependent on qualifications and experience)



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