HR Shared Services Helpdesk Professional
7 days ago
ECLARO, a leading IT consulting firm, is seeking an experienced and proactive HR Shared Services Helpdesk Associate to join its HR team.
Job SummaryThe ideal candidate will be responsible for providing first-line support for HR-related inquiries and troubleshooting issues related to HR systems, policies, benefits, payroll, and employee services.
Key Responsibilities- Provide exceptional customer service to employees across the organization.
- Troubleshoot HR-related issues efficiently and effectively.
- Communicate with employees in a clear and concise manner.
- At least 2 years of experience in customer service, administrative, or HR roles.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Familiarity with HRIS, helpdesk software, or time-tracking tools is a plus.
- Experience in HRIS or HR software systems.
- Knowledge of HR policies, benefits programs, and payroll processes.
Entry level
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