HR Shared Services Helpdesk Professional

7 days ago


Taguig, National Capital Region, Philippines ECLARO Full time

ECLARO, a leading IT consulting firm, is seeking an experienced and proactive HR Shared Services Helpdesk Associate to join its HR team.

Job Summary

The ideal candidate will be responsible for providing first-line support for HR-related inquiries and troubleshooting issues related to HR systems, policies, benefits, payroll, and employee services.

Key Responsibilities
  • Provide exceptional customer service to employees across the organization.
  • Troubleshoot HR-related issues efficiently and effectively.
  • Communicate with employees in a clear and concise manner.
Requirements
  1. At least 2 years of experience in customer service, administrative, or HR roles.
  2. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
  3. Familiarity with HRIS, helpdesk software, or time-tracking tools is a plus.
Preferred Skills
  1. Experience in HRIS or HR software systems.
  2. Knowledge of HR policies, benefits programs, and payroll processes.
Seniority Level

Entry level


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