Helpdesk Associate

7 days ago


Taguig, National Capital Region, Philippines ECLARO Full time

We are looking for a dedicated and customer-focused HR Shared Services Helpdesk Associate to join our team at ECLARO.

About the Role

The successful candidate will be responsible for providing high-quality service to employees, resolving HR-related issues, and communicating effectively with stakeholders.

Key Responsibilities
  • Provide timely and effective support to employees.
  • Troubleshoot complex HR-related issues.
  • Maintain accurate records and data.
Requirements
  1. At least 2 years of experience in customer-facing roles.
  2. Strong organizational skills and attention to detail.
  3. Familiarity with HR systems and software.
Preferred Skills
  1. Experience in HRIS or HR software systems.
  2. Knowledge of HR policies and procedures.
Work Environment

Dynamic and fast-paced work environment.



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