Guest Experience Supervisor

Front Office Supervisor Job DetailsJMP TWIN EAGLE Manpower and Allied Services Inc. is seeking a detail-oriented and results-driven Front Office Supervisor to manage daily operations and staff activities.Main ResponsibilitiesManage front desk operations, supervise staff, and ensure customer satisfaction.Effectively handle guest inquiries, resolve complaints,...

Job OverviewWe are seeking a highly skilled and customer-focused Guest Experience Coordinator to join our team at RCL Regional Operating Headquarters. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our guests throughout their travel experience.Key Responsibilities:Responding to in-bound...

Job Summary:">We are seeking an experienced and customer-focused Hotel Receptionist to join our team at JMM hotel. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a dynamic environment.Main Responsibilities:Welcome and assist guests in a warm and welcoming manner.Efficiently manage...

Key ResponsibilitiesOversight of the entire guest journey, including initial contact, booking, and departureDevelopment of relationships with repeat guests and VIPsTracking of escalated guest concernsPresenting weekly needs analysis with action plans and recommendationsCoaching/training needs analysis and action planningCreation of training...

JOB DESCRIPTION:Handle and resolve escalated guest concerns.Develop relationships with repeat guests and VIPs, ensuring personalized service and special attention to their needs and preferences.Maintain and uphold high standards of hospitality and service delivery, ensuring that all staff adhere to these standards consistently.Oversee the entire guest...

About This RoleWe are seeking a highly motivated and detail-oriented individual to fill the Steward position at CEBU GENERAL SERVICES INC.-NCR. In this role, you will have the opportunity to work in a dynamic environment and make a positive impact on our clients' and guests' experiences.Your Key Responsibilities:- Provide exceptional service to our clients...

Job Summary: The position is responsible for the overall customer service impression of the property for handling guest's check-in, check-out, requests, and inquiries. Ensures smooth and efficient operation of The Mini Suites reception area.General Responsibilities:Guest Services:Efficient check-in and check-outPositive guest comments/feedbackAnticipate...

Job DescriptionThe RTA Supervisor will lead a team responsible for real-time resource management of Work From Home/remote advisors.This includes analyzing reporting, staffing, and scheduling procedures to ensure maximum effectiveness and efficiency.

**Job Requirements:**To succeed as a Guest Services Coordinator at JMM Grand Suites Hotel, you must have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and possess knowledge of hotel operations and services.Key Responsibilities:Ensuring a smooth check-in and check-out process for guests.Providing...

Job Summary">We are seeking an experienced Team Leader- Concierge to assist in the smooth and efficient running of the Concierge department.">The ideal candidate will be responsible for attending to the immediate needs of each guest upon arrival and throughout their stay.

Job Summary:Hotel Okura Manila seeks an Accommodation Liaison Specialist to deliver exceptional guest experiences from initial contact to departure. The ideal candidate will possess excellent communication skills, a strong understanding of customer needs, and the ability to work effectively in a fast-paced environment.Main Responsibilities:Effectively manage...

MEET COMPASSWe are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn't find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be...

Required Skills and QualificationsBachelor's degree in Hospitality, Tourism, or Hotel ManagementMinimum 1-2 years of experience as a Front Office Agent / Guest Service AgentExcellent customer service, cashiering, and PMS skills

What We OfferAs a valued member of our team, you can expect:A competitive compensation package.Ongoing training and development opportunities.A supportive and collaborative work environment.The chance to make a positive impact on our guests' experiences.

Career Opportunities: Outlet Supervisor (Bake House) (170826)Requisition ID: 170826 - Posted in Philippines - Shangri-La The Fort, Manila - Food & Beverage - PermanentShangri-La The Fort, Manila is located within Fort Bonifacio, the former military base and city centre. With 60 storeys, comprising 576 hotel guestrooms, 97 hotel residences and 98 exclusive...

Job Title: Fitness Centre SupervisorThe Shangri-La Group is seeking a highly motivated individual to join our team as a Fitness Centre Supervisor. As a supervisor, you will be responsible for overseeing the daily operations of the Health Club & Spa, including managing recreation activities, providing guest services, and supervising team members. We are...

ESSENTIAL DUTIES AND RESPONSIBILITIES:Answers in-bound telephone calls from direct guests and/or travel partners. Provides general information regarding Celebrity Cruises products, services, and promotions.Quotes prices and availability including cross-selling and up-selling. Assists in creating new reservations following Celebrity Cruises Sales...

Become a Key Player in Our Team: Restaurant SupervisorJob Reference Number: 170826 - Published in Philippines - Shangri-La The Fort, Manila - Food & Beverage - PermanentLocated in the vibrant Fort Bonifacio area, Shangri-La The Fort, Manila stands out as a premier destination for both leisure and business travelers. Our 60-storey building features 576 hotel...

Join to apply for the Ramp Supervisor (Pasay) role at 1Aviation Groundhandling Services, Corp.Explore this opportunity as a Ramp Supervisor in Manila Station and join our growing team at 1AviationDepartment: Ramp OperationsEmployee Type: ProbationaryThe Ramp Supervisor monitors aircraft servicing activities and alerts concerned/flight dispatch accordingly if...

Job DescriptionWe are looking for a highly motivated and organized Front Office Supervisor to join our team at JMP TWIN EAGLE Manpower and Allied Services Inc.Major ResponsibilitiesLead front office operations, manage staff, and maintain high levels of customer satisfaction.Efficiently respond to guest inquiries, resolve complaints, and handle special...