Guest Experience Coordinator

Key ResponsibilitiesOversight of the entire guest journey, including initial contact, booking, and departureDevelopment of relationships with repeat guests and VIPsTracking of escalated guest concernsPresenting weekly needs analysis with action plans and recommendationsCoaching/training needs analysis and action planningCreation of training...

**Job Requirements:**To succeed as a Guest Services Coordinator at JMM Grand Suites Hotel, you must have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and possess knowledge of hotel operations and services.Key Responsibilities:Ensuring a smooth check-in and check-out process for guests.Providing...

At Shangri-La Makati, we are committed to delivering exceptional guest experiences. We are seeking a Guest Experience Supervisor to join our team, who will be responsible for ensuring seamless guest experiences during their stay.Job Summary:The successful candidate will be responsible for supervising and directing the front desk team, enhancing overall guest...

Front Office Supervisor Job DetailsJMP TWIN EAGLE Manpower and Allied Services Inc. is seeking a detail-oriented and results-driven Front Office Supervisor to manage daily operations and staff activities.Main ResponsibilitiesManage front desk operations, supervise staff, and ensure customer satisfaction.Effectively handle guest inquiries, resolve complaints,...

Job Summary:">We are seeking an experienced and customer-focused Hotel Receptionist to join our team at JMM hotel. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a dynamic environment.Main Responsibilities:Welcome and assist guests in a warm and welcoming manner.Efficiently manage...

JOB DESCRIPTION:Handle and resolve escalated guest concerns.Develop relationships with repeat guests and VIPs, ensuring personalized service and special attention to their needs and preferences.Maintain and uphold high standards of hospitality and service delivery, ensuring that all staff adhere to these standards consistently.Oversee the entire guest...

About This RoleWe are seeking a highly motivated and detail-oriented individual to fill the Steward position at CEBU GENERAL SERVICES INC.-NCR. In this role, you will have the opportunity to work in a dynamic environment and make a positive impact on our clients' and guests' experiences.Your Key Responsibilities:- Provide exceptional service to our clients...

Job Summary:We are seeking a skilled Dining Experience Coordinator to join our team at CEBU GENERAL SERVICES INC.-NCR. As a Food Server, you will play a vital role in delivering exceptional dining experiences to our guests.Main Responsibilities:Greet and Seat Guests: Welcome guests warmly as they enter the dining area, guide them to their table, and provide...

Job Description:GUEST Consultancy and Manpower services Inc. seeks an organized and detail-oriented Front Office Coordinator to manage daily operations in the front office.Responsibilities:Visitor Management: Greet visitors with a positive demeanor, direct them to the appropriate person or department, and ensure they sign in and follow company security...

Job Summary: The position is responsible for the overall customer service impression of the property for handling guest's check-in, check-out, requests, and inquiries. Ensures smooth and efficient operation of The Mini Suites reception area.General Responsibilities:Guest Services:Efficient check-in and check-outPositive guest comments/feedbackAnticipate...

Job Overview:GUEST Consultancy and Manpower services Inc. is seeking a highly skilled Administrative Support Specialist to join our team.Key Responsibilities:Manage Daily Operations: Coordinate front office activities, including greeting visitors, directing phone calls, and scheduling appointments.Provide Administrative Support: Assist with data entry,...

Job Summary:We are seeking a highly motivated and organized Customer Service Representative to provide exceptional customer service to our clients and guests.Main Responsibilities:Customer Service: Address visitor and employee inquiries in a courteous and helpful manner, and handle complaints or direct them to the appropriate department.Visitor Management:...

Job Summary">We are seeking an experienced Team Leader- Concierge to assist in the smooth and efficient running of the Concierge department.">The ideal candidate will be responsible for attending to the immediate needs of each guest upon arrival and throughout their stay.

About TimezoneAt Timezone, we're passionate about crafting immersive entertainment experiences that delight our guests and create lifelong memories.As part of the Entertainment and Education Group (TEEG), we've built a reputation for excellence in Family Entertainment Centres, with a presence in 7 countries and over 300 locations.About the RoleThis dynamic...

Required Skills and QualificationsBachelor's degree in Hospitality, Tourism, or Hotel ManagementMinimum 1-2 years of experience as a Front Office Agent / Guest Service AgentExcellent customer service, cashiering, and PMS skills

What We OfferAs a valued member of our team, you can expect:A competitive compensation package.Ongoing training and development opportunities.A supportive and collaborative work environment.The chance to make a positive impact on our guests' experiences.

Job Title: Wellness Programme CoordinatorThe Shangri-La Group is seeking a highly organized and motivated individual to join our team as a Wellness Programme Coordinator. As a coordinator, you will be responsible for developing and implementing wellness programmes, providing guest services, and supervising team members. We are looking for someone who takes...

ESSENTIAL DUTIES AND RESPONSIBILITIES:Answers in-bound telephone calls from direct guests and/or travel partners. Provides general information regarding Celebrity Cruises products, services, and promotions.Quotes prices and availability including cross-selling and up-selling. Assists in creating new reservations following Celebrity Cruises Sales...

Cosmocare International, Inc.**Job Description:**We are looking for a highly motivated Facial Treatment Coordinator to join our team. In this role, you will be responsible for coordinating and executing facial treatments, ensuring that every guest receives an exceptional experience.**Key Responsibilities:*** Coordinate with guests to understand their...

About Ortus ClubWe are seeking an innovative professional to fill the role of Human Experience Manager. This position involves creating engaging experiences for employees, managing office operations, and handling various administrative tasks.Responsibilities and Key Performance IndicatorsEmployee Experience and Engagement: Plan and execute Employee...