Guest Services Coordinator
4 days ago
**Job Requirements:**
To succeed as a Guest Services Coordinator at JMM Grand Suites Hotel, you must have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and possess knowledge of hotel operations and services.
Key Responsibilities:
- Ensuring a smooth check-in and check-out process for guests.
- Providing accurate information about hotel services, amenities, and local attractions.
- Coordinating with other hotel departments to fulfill guest requests.
- Resolving guest complaints and issues promptly and professionally.
Education and Experience:
- High school diploma or equivalent required; hospitality degree preferred.
- Previous experience in a hospitality-related role an asset.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and experienced team.
- Professional development opportunities to enhance your skills and knowledge.
-
Customer Service Representative
6 days ago
Manila, National Capital Region, Philippines GUEST Consultancy and Manpower services Inc. Full timeJob Summary:We are seeking a highly motivated and organized Customer Service Representative to provide exceptional customer service to our clients and guests.Main Responsibilities:Customer Service: Address visitor and employee inquiries in a courteous and helpful manner, and handle complaints or direct them to the appropriate department.Visitor Management:...
-
Guest Experience Coordinator
5 days ago
Manila, National Capital Region, Philippines RCL REGIONAL OPERATING HEADQUARTERS Full timeJob OverviewWe are seeking a highly skilled and customer-focused Guest Experience Coordinator to join our team at RCL Regional Operating Headquarters. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our guests throughout their travel experience.Key Responsibilities:Responding to in-bound...
-
Guest Service Agent
3 days ago
Manila, National Capital Region, Philippines Eton Properties Philippines Inc. Full timeJob Summary: The position is responsible for the overall customer service impression of the property for handling guest's check-in, check-out, requests, and inquiries. Ensures smooth and efficient operation of The Mini Suites reception area.General Responsibilities:Guest Services:Efficient check-in and check-outPositive guest comments/feedbackAnticipate...
-
Guest Experience Coordinator
3 days ago
Manila, National Capital Region, Philippines Anchor Land Holdings Inc. Full timeKey ResponsibilitiesOversight of the entire guest journey, including initial contact, booking, and departureDevelopment of relationships with repeat guests and VIPsTracking of escalated guest concernsPresenting weekly needs analysis with action plans and recommendationsCoaching/training needs analysis and action planningCreation of training...
-
Administrative Support Specialist
6 days ago
Manila, National Capital Region, Philippines GUEST Consultancy and Manpower services Inc. Full timeJob Overview:GUEST Consultancy and Manpower services Inc. is seeking a highly skilled Administrative Support Specialist to join our team.Key Responsibilities:Manage Daily Operations: Coordinate front office activities, including greeting visitors, directing phone calls, and scheduling appointments.Provide Administrative Support: Assist with data entry,...
-
Front Office Coordinator
6 days ago
Manila, National Capital Region, Philippines GUEST Consultancy and Manpower services Inc. Full timeJob Description:GUEST Consultancy and Manpower services Inc. seeks an organized and detail-oriented Front Office Coordinator to manage daily operations in the front office.Responsibilities:Visitor Management: Greet visitors with a positive demeanor, direct them to the appropriate person or department, and ensure they sign in and follow company security...
-
Hotel Guest Services Ambassador
4 hours ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeJob Summary:Hotel Okura Manila seeks an Accommodation Liaison Specialist to deliver exceptional guest experiences from initial contact to departure. The ideal candidate will possess excellent communication skills, a strong understanding of customer needs, and the ability to work effectively in a fast-paced environment.Main Responsibilities:Effectively manage...
-
Guest Services Specialist
3 days ago
Manila, National Capital Region, Philippines Eton Properties Philippines Inc. Full timeRequired Skills and QualificationsBachelor's degree in Hospitality, Tourism, or Hotel ManagementMinimum 1-2 years of experience as a Front Office Agent / Guest Service AgentExcellent customer service, cashiering, and PMS skills
-
Guest Experience Coordinator
3 days ago
Manila, National Capital Region, Philippines JMP TWIN EAGLE Manpower and Allied Services Inc. Full timeFront Office Supervisor Job DetailsJMP TWIN EAGLE Manpower and Allied Services Inc. is seeking a detail-oriented and results-driven Front Office Supervisor to manage daily operations and staff activities.Main ResponsibilitiesManage front desk operations, supervise staff, and ensure customer satisfaction.Effectively handle guest inquiries, resolve complaints,...
-
Guest Experience Supervisor
2 days ago
Manila, National Capital Region, Philippines Shangri-La Group Full timeAt Shangri-La Makati, we are committed to delivering exceptional guest experiences. We are seeking a Guest Experience Supervisor to join our team, who will be responsible for ensuring seamless guest experiences during their stay.Job Summary:The successful candidate will be responsible for supervising and directing the front desk team, enhancing overall guest...
-
Guest Experience Ambassador
5 days ago
Manila, National Capital Region, Philippines CEBU GENERAL SERVICES INC.-NCR Full timeAbout This RoleWe are seeking a highly motivated and detail-oriented individual to fill the Steward position at CEBU GENERAL SERVICES INC.-NCR. In this role, you will have the opportunity to work in a dynamic environment and make a positive impact on our clients' and guests' experiences.Your Key Responsibilities:- Provide exceptional service to our clients...
-
Guest Services Representative
4 days ago
Manila, National Capital Region, Philippines JMM hotel Full timeWhat We OfferAs a valued member of our team, you can expect:A competitive compensation package.Ongoing training and development opportunities.A supportive and collaborative work environment.The chance to make a positive impact on our guests' experiences.
-
Agent, CEL CO Direct Guest Service
5 days ago
Manila, National Capital Region, Philippines RCL REGIONAL OPERATING HEADQUARTERS Full timeESSENTIAL DUTIES AND RESPONSIBILITIES:Answers in-bound telephone calls from direct guests and/or travel partners. Provides general information regarding Celebrity Cruises products, services, and promotions.Quotes prices and availability including cross-selling and up-selling. Assists in creating new reservations following Celebrity Cruises Sales...
-
Guest Experience Host
2 days ago
Manila, National Capital Region, Philippines JMM hotel Full timeJob Summary:">We are seeking an experienced and customer-focused Hotel Receptionist to join our team at JMM hotel. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a dynamic environment.Main Responsibilities:Welcome and assist guests in a warm and welcoming manner.Efficiently manage...
-
Guest Experience Manager
3 days ago
Manila, National Capital Region, Philippines Anchor Land Holdings Inc. Full timeJOB DESCRIPTION:Handle and resolve escalated guest concerns.Develop relationships with repeat guests and VIPs, ensuring personalized service and special attention to their needs and preferences.Maintain and uphold high standards of hospitality and service delivery, ensuring that all staff adhere to these standards consistently.Oversee the entire guest...
-
Facilities Service Coordinator
5 days ago
Manila, National Capital Region, Philippines CEBU GENERAL SERVICES INC.-NCR Full timeCompany OverviewAt CEBU GENERAL SERVICES INC.-NCR, we strive to provide exceptional service to our clients and guests. Our team of dedicated professionals works together to maintain the highest standards of cleanliness, order, and guest satisfaction.Responsibilities:In this role, you will be responsible for providing exceptional service to our clients and...
-
Dining Experience Coordinator
1 day ago
Manila, National Capital Region, Philippines CEBU GENERAL SERVICES INC.-NCR Full timeJob Summary:We are seeking a skilled Dining Experience Coordinator to join our team at CEBU GENERAL SERVICES INC.-NCR. As a Food Server, you will play a vital role in delivering exceptional dining experiences to our guests.Main Responsibilities:Greet and Seat Guests: Welcome guests warmly as they enter the dining area, guide them to their table, and provide...
-
Wellness Programme Coordinator
2 days ago
Manila, National Capital Region, Philippines Shangri-La Group Full timeJob Title: Wellness Programme CoordinatorThe Shangri-La Group is seeking a highly organized and motivated individual to join our team as a Wellness Programme Coordinator. As a coordinator, you will be responsible for developing and implementing wellness programmes, providing guest services, and supervising team members. We are looking for someone who takes...
-
Food Service Professional
1 day ago
Manila, National Capital Region, Philippines CEBU GENERAL SERVICES INC.-NCR Full timeJob Description:We are looking for a highly skilled Food Server to join our team at CEBU GENERAL SERVICES INC.-NCR. As a key member of our service staff, you will be responsible for delivering exceptional dining experiences to our guests.Key Responsibilities:Greeting and Seating Guests: Welcome guests warmly as they enter the dining area, guide them to their...
-
Facial Treatment Coordinator
1 day ago
Manila, National Capital Region, Philippines Cosmocare International, Inc. Full timeCosmocare International, Inc.**Job Description:**We are looking for a highly motivated Facial Treatment Coordinator to join our team. In this role, you will be responsible for coordinating and executing facial treatments, ensuring that every guest receives an exceptional experience.**Key Responsibilities:*** Coordinate with guests to understand their...