Hotel Reception Supervisor

6 days ago


Manila, National Capital Region, Philippines JMP TWIN EAGLE Manpower and Allied Services Inc. Full time
Job Description

We are looking for a highly motivated and organized Front Office Supervisor to join our team at JMP TWIN EAGLE Manpower and Allied Services Inc.

Major Responsibilities
  • Lead front office operations, manage staff, and maintain high levels of customer satisfaction.
  • Efficiently respond to guest inquiries, resolve complaints, and handle special requests.
  • Monitor and optimize room availability and occupancy rates to improve hotel performance.
  • Collaborate with other departments to enhance service delivery and provide training to front office staff.
Requirements and Skills
  • Educational Background: Diploma in Hospitality Management or relevant field.
  • Work Experience: 1-3 years of experience in front office operations.
  • Skills and Competencies: Excellent communication, leadership, and problem-solving skills, as well as proficiency in English language and customer relationship management.

This role involves working in a fast-paced hotel environment with flexible shifts, requiring individuals with strong interpersonal skills, adaptability, initiative, and a positive attitude.



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