Luxury Hotel Guest Experience Lead

Job Summary:">We are seeking an experienced and customer-focused Hotel Receptionist to join our team at JMM hotel. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a dynamic environment.Main Responsibilities:Welcome and assist guests in a warm and welcoming manner.Efficiently manage...

Job Summary:Hotel Okura Manila seeks an Accommodation Liaison Specialist to deliver exceptional guest experiences from initial contact to departure. The ideal candidate will possess excellent communication skills, a strong understanding of customer needs, and the ability to work effectively in a fast-paced environment.Main Responsibilities:Effectively manage...

At Shangri-La Makati, we are committed to delivering exceptional guest experiences. We are seeking a Guest Experience Supervisor to join our team, who will be responsible for ensuring seamless guest experiences during their stay.Job Summary:The successful candidate will be responsible for supervising and directing the front desk team, enhancing overall guest...

The job description of a hotel receptionist includes the following responsibilitiesGreeting guests and answering their questions.Checking guests in and out of their rooms.Handling room reservations.Coordinating with other hotel departments.Handling guest complaints.Maintaining guest records.Providing information about the hotel and local area.Ensuring guests...

**Job Requirements:**To succeed as a Guest Services Coordinator at JMM Grand Suites Hotel, you must have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and possess knowledge of hotel operations and services.Key Responsibilities:Ensuring a smooth check-in and check-out process for guests.Providing...

Job Description:">Greet guests and answer their questions in a welcoming and professional manner.Ensure a smooth check-in and check-out process for all guests.Coordinate with other hotel departments to provide excellent guest services.Handle guest complaints and concerns in a prompt and courteous manner.Maintain accurate and up-to-date guest records.Provide...

We are looking for a Hotel Service Director to join our team at Shangri-La Makati. The successful candidate will be responsible for supervising and directing the front desk team, ensuring seamless guest experiences during their stay.Job Summary:The successful candidate will be responsible for enhancing overall guest satisfaction, monitoring arrivals and...

About the Role:As a Hotel Receptionist at Hotel Okura Manila, you will be the first point of contact for our guests. Your primary responsibility will be to manage all aspects of their accommodation, providing exceptional service and ensuring a memorable experience.Key Responsibilities:Check-in and check-out processesReservation managementGuest registration...

Makati Shangri-La is a deluxe hotel nestled in the heart of Manila's financial district, offering unparalleled convenience to international travelers. As a leader in the F&B industry, we pride ourselves on providing exceptional dining experiences.Job Summary:We are seeking a highly motivated Service Leader - Food and Beverage (Lobby Lounge) to join our team....

Job DescriptionWe are seeking a highly motivated Hotel Frontline Team Member to join our team at JMM hotel. As a Room Attendant, you will play a vital role in ensuring the cleanliness and comfort of our guests.Key Responsibilities:Clean and maintain guest rooms and common areas to the highest standards.Restock amenities and linens as required.Report any...

**Company Overview:**JMM Grand Suites Hotel is a luxurious hotel located in the heart of the city. Our hotel offers upscale accommodations, exceptional service, and unparalleled amenities to make your stay unforgettable.Job Description:We are seeking a Guest Services Coordinator to join our team. The successful candidate will be responsible for providing...

Job DescriptionThe Front Office Manager is responsible for leading the front office team to deliver exceptional customer service and maintain high standards of professionalism.Key TasksLead and manage the front office team to achieve goals and objectives.Develop and implement strategies to improve operational efficiency, productivity, and guest...

Shangri-La Makati is a deluxe hotel located at the center of Manila's financial and commercial district, only minutes away from the international airport. We are hiring for a Front Desk Lead who will be responsible for supervising and directing the front desk team, ensuring seamless guest experiences during their stay.Job Summary:The successful candidate...

We are looking for a dedicated Hotel Sales Professional to perform sales activities of the Hotel Rooms and Events Venues.In this role, you will create business opportunities by doing telemarketing and sales calls, handle guest concerns and complaints promptly and effectively.The successful candidate should have:Bachelor's degree in Hotel & Restaurant,...

JOB DESCRIPTION:Handle and resolve escalated guest concerns.Develop relationships with repeat guests and VIPs, ensuring personalized service and special attention to their needs and preferences.Maintain and uphold high standards of hospitality and service delivery, ensuring that all staff adhere to these standards consistently.Oversee the entire guest...

Job Title: Hotel Recreation DirectorWe are seeking a highly skilled and experienced Hotel Recreation Director to join our team at Makati Shangri-La. As a director, you will be responsible for leading the team in charge of hotel recreation activities, providing exceptional guest experiences, and maximizing revenue. We are looking for someone who loves to be...

Front Office Supervisor Job DetailsJMP TWIN EAGLE Manpower and Allied Services Inc. is seeking a detail-oriented and results-driven Front Office Supervisor to manage daily operations and staff activities.Main ResponsibilitiesManage front desk operations, supervise staff, and ensure customer satisfaction.Effectively handle guest inquiries, resolve complaints,...

About UsJMP TWIN EAGLE Manpower and Allied Services Inc. is a leading provider of hospitality services.Job DescriptionLead Hotel OperationsDeliver Exceptional Guest ExperiencesDesign and Implement Marketing Initiatives to Boost OccupancyMonitor and Control Financial PerformanceCollaborate with Team Leaders to Maintain High Service StandardsResolve Guest...

Job DescriptionThe role of a Hotel Receptionist is multifaceted and requires a high level of professionalism. Key responsibilities include:Greeting guests in a friendly and welcoming manner, addressing their queries, and providing assistance as needed.Efficiently managing the check-in and check-out process for hotel patrons, ensuring seamless...

**Job Summary:** Customer Experience RepresentativeWe are seeking a highly motivated Customer Experience Representative to join our team at Hotel Okura Manila. As a key member of our customer service team, you will be responsible for providing exceptional service to our guests and ensuring a memorable dining experience.**Responsibilities:Provide exceptional...