Guest Services Specialist

Job Summary:Hotel Okura Manila seeks an Accommodation Liaison Specialist to deliver exceptional guest experiences from initial contact to departure. The ideal candidate will possess excellent communication skills, a strong understanding of customer needs, and the ability to work effectively in a fast-paced environment.Main Responsibilities:Effectively manage...

Job Summary: The position is responsible for the overall customer service impression of the property for handling guest's check-in, check-out, requests, and inquiries. Ensures smooth and efficient operation of The Mini Suites reception area.General Responsibilities:Guest Services:Efficient check-in and check-outPositive guest comments/feedbackAnticipate...

**Job Requirements:**To succeed as a Guest Services Coordinator at JMM Grand Suites Hotel, you must have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and possess knowledge of hotel operations and services.Key Responsibilities:Ensuring a smooth check-in and check-out process for guests.Providing...

At Shangri-La Makati, we are committed to delivering exceptional guest experiences. We are seeking a Guest Experience Supervisor to join our team, who will be responsible for ensuring seamless guest experiences during their stay.Job Summary:The successful candidate will be responsible for supervising and directing the front desk team, enhancing overall guest...

About This RoleWe are seeking a highly motivated and detail-oriented individual to fill the Steward position at CEBU GENERAL SERVICES INC.-NCR. In this role, you will have the opportunity to work in a dynamic environment and make a positive impact on our clients' and guests' experiences.Your Key Responsibilities:- Provide exceptional service to our clients...

What We OfferAs a valued member of our team, you can expect:A competitive compensation package.Ongoing training and development opportunities.A supportive and collaborative work environment.The chance to make a positive impact on our guests' experiences.

Key ResponsibilitiesOversight of the entire guest journey, including initial contact, booking, and departureDevelopment of relationships with repeat guests and VIPsTracking of escalated guest concernsPresenting weekly needs analysis with action plans and recommendationsCoaching/training needs analysis and action planningCreation of training...

ESSENTIAL DUTIES AND RESPONSIBILITIES:Answers in-bound telephone calls from direct guests and/or travel partners. Provides general information regarding Celebrity Cruises products, services, and promotions.Quotes prices and availability including cross-selling and up-selling. Assists in creating new reservations following Celebrity Cruises Sales...

Job Summary:">We are seeking an experienced and customer-focused Hotel Receptionist to join our team at JMM hotel. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a dynamic environment.Main Responsibilities:Welcome and assist guests in a warm and welcoming manner.Efficiently manage...

Job OverviewWe are seeking a highly skilled and customer-focused Guest Experience Coordinator to join our team at RCL Regional Operating Headquarters. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our guests throughout their travel experience.Key Responsibilities:Responding to in-bound...

JOB DESCRIPTION:Handle and resolve escalated guest concerns.Develop relationships with repeat guests and VIPs, ensuring personalized service and special attention to their needs and preferences.Maintain and uphold high standards of hospitality and service delivery, ensuring that all staff adhere to these standards consistently.Oversee the entire guest...

About the RoleThe Cleanliness and Service Specialist is responsible for maintaining the highest standards of cleanliness and service in our hotel rooms and public areas.Responsibilities include:Cleaning and preparing rooms for new guests, paying attention to detail and ensuring everything is spotless.Restocking linen and amenities as needed.Responding to...

Front Office Supervisor Job DetailsJMP TWIN EAGLE Manpower and Allied Services Inc. is seeking a detail-oriented and results-driven Front Office Supervisor to manage daily operations and staff activities.Main ResponsibilitiesManage front desk operations, supervise staff, and ensure customer satisfaction.Effectively handle guest inquiries, resolve complaints,...

Job Role:Solid Lyndelle Manpower Services Inc. is seeking a dedicated Room Maintenance Specialist to maintain the highest standards of cleanliness and organization in our guest rooms.Key Responsibilities:Maintain a clean and organized environment, adhering to company standardsRestock amenities and linens to ensure guest comfortReport any maintenance issues...

Job Description:We are looking for a highly skilled Food Server to join our team at CEBU GENERAL SERVICES INC.-NCR. As a key member of our service staff, you will be responsible for delivering exceptional dining experiences to our guests.Key Responsibilities:Greeting and Seating Guests: Welcome guests warmly as they enter the dining area, guide them to their...

Company OverviewAt CEBU GENERAL SERVICES INC.-NCR, we strive to provide exceptional service to our clients and guests. Our team of dedicated professionals works together to maintain the highest standards of cleanliness, order, and guest satisfaction.Responsibilities:In this role, you will be responsible for providing exceptional service to our clients and...

Job Overview:Solid Lyndelle Manpower Services Inc. is a leading provider of hospitality services, seeking a skilled Customer Service Professional to join our team.Job Summary:We are looking for a highly motivated individual to provide exceptional customer service, ensuring a memorable experience for our guests.Key Responsibilities:Maintain a high level of...

About the RoleWe are seeking a talented Reservation Specialist to join our team at RCL Regional Operating Headquarters. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our guests throughout their travel experience.Key Responsibilities:Providing general information regarding Celebrity...

Job Description:We are looking for a skilled Accommodation Liaison Specialist to join our team at Hotel Okura Manila. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences from initial contact to departure.Main Duties:Manage guest interactions, resolving issues promptly and professionallyProcess...

The Refunds Specialist processes Guest and Travel Agent refunds and exceptions in the POLAR & SIEBEL booking systems.Processes the appropriate volume of transactions meeting production requirements.Maintains quality control meeting accuracy requirements.Processes Guest and Travel Agent refunds and exceptions.Ensure cases are worked according to the daily...