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Food and Beverage Supervisor

1 week ago

Manila, National Capital Region, Philippines Shangri-La Group Full time
Become a Key Player in Our Team: Restaurant Supervisor

Job Reference Number: 170826 - Published in Philippines - Shangri-La The Fort, Manila - Food & Beverage - Permanent

Located in the vibrant Fort Bonifacio area, Shangri-La The Fort, Manila stands out as a premier destination for both leisure and business travelers. Our 60-storey building features 576 hotel rooms, 97 residences, and 98 exclusive homes, solidifying its position as a Manila icon.

The mixed-use development seamlessly integrates office spaces, residential areas, and retail outlets along 5th Avenue corner 30th Street, placing us at the heart of the thriving Taguig business district. Enjoy easy access to the international airport, renowned golf clubs, and the Makati district, famous for its upscale shopping centers.

Main Responsibilities:

  1. Sustain exceptional guest experiences while maintaining impeccable standards of quality
  2. Foster a productive team environment through motivation and support
  3. Respond effectively to guest concerns
  4. Strive for continuous improvement in satisfaction levels among colleagues, guests, and stakeholders
  5. Partner with the Service Manager to streamline daily operations, forecast monthly revenue, plan weekly schedules, and evaluate restaurant performance
  6. Collaborate with the Service Manager to ensure the aesthetic appeal and ambiance of the restaurant meet expectations

Required Skills:

  1. Strong educational foundation in Hospitality or a related field
  2. Demonstrated expertise in a luxury restaurant or 5-star hotel setting
  3. Barista experience preferred
  4. A deep passion for the food and beverage industry
  5. Eagerness to engage with guests
  6. Value teamwork
  7. Fluent communication in English and the local language