Guest Services Representative

Job Summary: The position is responsible for the overall customer service impression of the property for handling guest's check-in, check-out, requests, and inquiries. Ensures smooth and efficient operation of The Mini Suites reception area.General Responsibilities:Guest Services:Efficient check-in and check-outPositive guest comments/feedbackAnticipate...

**Job Requirements:**To succeed as a Guest Services Coordinator at JMM Grand Suites Hotel, you must have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and possess knowledge of hotel operations and services.Key Responsibilities:Ensuring a smooth check-in and check-out process for guests.Providing...

Job Summary:Hotel Okura Manila seeks an Accommodation Liaison Specialist to deliver exceptional guest experiences from initial contact to departure. The ideal candidate will possess excellent communication skills, a strong understanding of customer needs, and the ability to work effectively in a fast-paced environment.Main Responsibilities:Effectively manage...

Required Skills and QualificationsBachelor's degree in Hospitality, Tourism, or Hotel ManagementMinimum 1-2 years of experience as a Front Office Agent / Guest Service AgentExcellent customer service, cashiering, and PMS skills

Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for our guests, you will be responsible for providing exceptional service and support throughout their travel experience.Key Responsibilities:Respond to in-bound telephone calls from direct guests...

**Job Overview**We are seeking a skilled Customer Service Representative to serve as our guests' first point of contact and manage all aspects of their accommodation at Hotel Okura Manila.Key Responsibilities:Perform check-in and check-out tasks with efficiency and professionalismManage online and phone reservations, ensuring seamless guest...

At Shangri-La Makati, we are committed to delivering exceptional guest experiences. We are seeking a Guest Experience Supervisor to join our team, who will be responsible for ensuring seamless guest experiences during their stay.Job Summary:The successful candidate will be responsible for supervising and directing the front desk team, enhancing overall guest...

About This RoleWe are seeking a highly motivated and detail-oriented individual to fill the Steward position at CEBU GENERAL SERVICES INC.-NCR. In this role, you will have the opportunity to work in a dynamic environment and make a positive impact on our clients' and guests' experiences.Your Key Responsibilities:- Provide exceptional service to our clients...

Key ResponsibilitiesOversight of the entire guest journey, including initial contact, booking, and departureDevelopment of relationships with repeat guests and VIPsTracking of escalated guest concernsPresenting weekly needs analysis with action plans and recommendationsCoaching/training needs analysis and action planningCreation of training...

ESSENTIAL DUTIES AND RESPONSIBILITIES:Answers in-bound telephone calls from direct guests and/or travel partners. Provides general information regarding Celebrity Cruises products, services, and promotions.Quotes prices and availability including cross-selling and up-selling. Assists in creating new reservations following Celebrity Cruises Sales...

Job Summary:">We are seeking an experienced and customer-focused Hotel Receptionist to join our team at JMM hotel. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a dynamic environment.Main Responsibilities:Welcome and assist guests in a warm and welcoming manner.Efficiently manage...

Job OverviewWe are seeking a highly skilled and customer-focused Guest Experience Coordinator to join our team at RCL Regional Operating Headquarters. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our guests throughout their travel experience.Key Responsibilities:Responding to in-bound...

JOB DESCRIPTION:Handle and resolve escalated guest concerns.Develop relationships with repeat guests and VIPs, ensuring personalized service and special attention to their needs and preferences.Maintain and uphold high standards of hospitality and service delivery, ensuring that all staff adhere to these standards consistently.Oversee the entire guest...

**Job Summary:** Customer Experience RepresentativeWe are seeking a highly motivated Customer Experience Representative to join our team at Hotel Okura Manila. As a key member of our customer service team, you will be responsible for providing exceptional service to our guests and ensuring a memorable dining experience.**Responsibilities:Provide exceptional...

What You'll Do:In this role, you will be responsible for performing various tasks related to guest accommodation, including checking guests in and out, managing reservations, and assigning rooms. You will also be expected to provide information about the hotel and its amenities, as well as respond to client complaints in a timely and professional...

Front Office Supervisor Job DetailsJMP TWIN EAGLE Manpower and Allied Services Inc. is seeking a detail-oriented and results-driven Front Office Supervisor to manage daily operations and staff activities.Main ResponsibilitiesManage front desk operations, supervise staff, and ensure customer satisfaction.Effectively handle guest inquiries, resolve complaints,...

About UsWe are a leading provider of hospitality services, dedicated to delivering innovative solutions that meet the evolving needs of our clients. Our team is passionate about providing exceptional service and supporting the growth of our business partners.

**Job Summary:**We are seeking a highly skilled and professional Front Desk Representative to join our team at JMM Grand Suites Hotel. As the first point of contact for our guests, this role plays a crucial part in making a warm and lasting impression.Key Responsibilities:Welcome and check-in guests in a friendly and efficient manner.Address guest inquiries,...

Company OverviewShangri-La Group is a leading hospitality company with a rich history and tradition of excellence. Our company culture emphasizes a commitment to quality, innovation, and customer satisfaction.We operate a diverse range of hotels and resorts across Asia, Europe, and the Middle East, catering to discerning guests from around the world.As a...

Job Description:We are looking for a highly skilled Food Server to join our team at CEBU GENERAL SERVICES INC.-NCR. As a key member of our service staff, you will be responsible for delivering exceptional dining experiences to our guests.Key Responsibilities:Greeting and Seating Guests: Welcome guests warmly as they enter the dining area, guide them to their...