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Technical Support Expert

2 weeks ago

Cebu City, Central Visayas, Philippines RISE Internet Full time

The Ideal Candidate

We are seeking a skilled Systems Analyst to join our team at RISE Internet. As a key member of our IT department, you will be responsible for analyzing business needs, designing IT solutions, and collaborating with cross-functional teams to drive project success.

Key Responsibilities

  • Analyze business requirements and design IT solutions to meet those needs.
  • Collaborate with stakeholders to understand project scope, timelines, and resource allocation.
  • Develop and implement technical solutions, ensuring compatibility with existing infrastructure and systems.
  • Test and validate implemented solutions to ensure quality and reliability.
  • Provide ongoing support and maintenance for deployed applications.

Requirements

  • At least 3 years of experience in systems analysis or IT management.
  • Expertise in business applications, such as HubSpot, Zendesk, and Xero.
  • Strong understanding of IT solution implementation, configuration, and security.
  • Excellent communication and problem-solving skills.