Technical Support Expert
4 days ago
We strive to revolutionize the hospitality industry by providing cutting-edge technology and expertise. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences.
Job Summary:This position involves handling customer queries, resolving technical issues, and collaborating with internal teams to drive business growth.
Key Responsibilities- Provide high-quality customer support through various channels.
- Work closely with developers to troubleshoot and resolve complex technical issues.
- Develop and maintain comprehensive knowledge base content.
- Manage customer tickets effectively, ensuring timely resolution and excellent service.
- Native English speaker or near-native proficiency.
- Proven experience in a similar role, preferably in the hospitality industry.
- Advanced technical skills and computer literacy.
- Superior communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
- Capacity to analyze complex issues and provide effective solutions.
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Technical Support Expert
1 day ago
Cebu City, Central Visayas, Philippines TDCX Philippines Full timeWe are seeking a Technical Support Expert to join our team in Cebu. As a Technical Support Expert, you will be responsible for providing expert-level technical support to our advertising customers.Job OverviewThe Technical Support Expert will be responsible for resolving complex technical issues related to consumer electronic products. This role requires...
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Technical Support Expert
6 hours ago
Cebu City, Central Visayas, Philippines Avepoint Full timeAbout Us:AvePoint is the global leader in data security, governance, and resilience.We provide innovative solutions to help organizations achieve their goals.Our team consists of experts who are passionate about delivering exceptional results.We believe in investing in our people and fostering a culture of innovation and excellence.About the Job:This role...
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Technical Customer Support Expert
5 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeAt Neksjob Corporation, we're seeking a skilled Technical Customer Support Expert to join our team. This role involves assisting customers with technical inquiries and troubleshooting, providing step-by-step guidance to resolve tech issues, and delivering excellent customer service.Why this Role?Gain valuable experience in the tech industryDevelop your...
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Cebu City, Central Visayas, Philippines Teradyne Philippines, Ltd. - Cebu Full timeTeradyne Philippines, Ltd. - Cebu is seeking a highly skilled Customer Service and Technical Support Expert to join our Call Center team.About the Role:The successful candidate will be responsible for providing exceptional customer service and technical support to customers, resolving issues in a timely and efficient manner.This role requires strong...
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Technical Support Specialist
2 days ago
Cebu City, Central Visayas, Philippines Supporting Enterprises Full timeAt Supporting Enterprises, we are seeking a skilled Technical Support Specialist to join our team. This role is responsible for providing exceptional customer support and resolving complex technical issues.About the Role:This position requires strong expertise in e-commerce platforms and related technologies.You will be the first point of contact for...
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Technical Support Expert
15 hours ago
Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time**About Talent Outsourcing Channel Solutions**Talent Outsourcing Channel Solutions is an outsourcing company that provides a wide range of services to clients. We are currently hiring for the position of Technical Support Representative.Job Type: ON-SITELocation: Cebu CityAs a Technical Support Representative, you will be responsible for providing technical...
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Technical Support Expert
7 days ago
Cebu City, Central Visayas, Philippines YourMembership Limited Corporation (Cebu) Full timeAbout the RoleWe are seeking a highly skilled Technical Support Representative to join our team at YourMembership Limited Corporation (Cebu) powered by Momentive Software in Cebu. In this full-time role, you will be responsible for providing exceptional technical support and assistance to our valued customers, ensuring they have a seamless and positive...
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Technical Support Expert
22 hours ago
Cebu City, Central Visayas, Philippines RISE Full timeRise is a mission-oriented business that aims to accelerate internet access in the Philippines. We foster a performance-based culture where team members take ownership and exceed expectations.As a Technical Phone Support Specialist, you will provide excellent customer service and basic technical assistance to our end clients experiencing issues with internet...
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Technical Helpdesk Professional
3 days ago
Cebu City, Central Visayas, Philippines Support Services Group Full timeAbout Our TeamAt Support Services Group, we're more than just a workplace – we're a community dedicated to delivering exceptional customer experiences. When you join our team, you'll have the opportunity to grow professionally, develop new skills, and work alongside supportive colleagues who share your passion for technical excellence.Why Join...
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Technical Support Expert
5 days ago
Iloilo City, Western Visayas, Philippines XtendOps Philippines Full timeWe are looking for a Technical Support Expert to join our team at XtendOps Philippines. In this role, you will be responsible for providing top-notch technical support to our customers. Your key responsibilities will include responding to customer inquiries, resolving technical issues, and maintaining accurate customer records.About the RoleThis is an...
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Technical Support Expert
5 days ago
Cebu City, Central Visayas, Philippines Talleco Full timeKey ResponsibilitiesProvide comprehensive support to clients through LiveChat or endorsed tickets, addressing complex issues within the Customer Support and Technical Support pipeline.Collaborate with Product Teams within JIRA to facilitate information exchange and adhere to the Customer Incident Management Process and its Service Level Agreements...
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Data & Software Support Specialist
1 week ago
Cebu City, Central Visayas, Philippines Aescalade Business Support Services Full timeWe're Hiring: Data & Software Support SpecialistAescalade is seeking a Data & Software Support Specialist to join our growing team In this role, you will play a key role in providing efficient, timely, and accurate support to our clients. You will collaborate with a Chicago-based healthcare technology company that is revolutionizing how health systems...
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Technical Support Expert
22 hours ago
Cebu City, Central Visayas, Philippines Wipro Technologies Full timeRequired Skills and QualificationsTo be successful in this role, you will need at least 1-2 years of relevant experience as local IT support.A College Graduate/Undergraduate/Technical Vocational degree holder is required.You should be willing to work on rotational schedules onsite and be available to start ASAP.
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Customer Support Expert
5 days ago
Cebu City, Central Visayas, Philippines OP360 (OfficePartners360) Full timeCompany Overview">OP360 is a leading provider of IT services, dedicated to delivering exceptional support and solutions to our clients. Our team of experts is passionate about helping businesses succeed, and we're looking for talented individuals like you to join us.Job DescriptionIn this role, you'll be responsible for:Providing technical assistance and...
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Technical Support Engineer
5 days ago
Cebu City, Central Visayas, Philippines Upwork Full timeAre you ready to shape the future of technical excellence and customer success? We're looking for exceptional M365 Engineers to join our dynamic team.About the JobAs a Technical Support Engineer - M365, you will be responsible for providing timely and effective case resolution by collaborating with subject matter experts and the team. Your primary focus will...
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Technical Experts in Engineering
15 hours ago
Cebu City, Central Visayas, Philippines Innodata Knowledge Services Inc. Full timeJob Description for Innodata Knowledge Services Inc.OverviewWe are currently seeking highly skilled and experienced Technical Experts in Engineering to join our team at Innodata Knowledge Services Inc. These professionals will be responsible for providing expert-level knowledge and guidance on various engineering topics.
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Cebu City, Central Visayas, Philippines CallTek Full timeJob OverviewWe are seeking a skilled Technical Support Engineer Tier II to join our CallTek support team. As a key member, you will handle complex technical issues, providing expert guidance to customers while ensuring high-quality support.
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Tier II Technical Support Professional
3 days ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeAbout the RoleThis position requires a highly skilled Technical Support Professional who can handle complex technical issues and provide expert guidance to customers. The successful candidate will have strong knowledge of networking, operating systems, and hardware/software configurations.Key responsibilities include:Escalating technical issues from Tier I...
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Nationwide ATM Technical Expert
5 days ago
Cebu City, Central Visayas, Philippines TraXion Full timeTraXion is a leading provider of cash management solutions, and we are seeking a highly skilled Nationwide ATM Technical Expert to join our team. The ideal candidate will have extensive experience in maintaining, repairing, and servicing ATMs, as well as providing technical support and training to our clients and internal teams.About the RoleThe successful...
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Technical Solutions Expert
5 days ago
Cebu City, Central Visayas, Philippines Teradyne Full timeWe are seeking a skilled Technical Solutions Expert to join our team at Teradyne in Cebu, Philippines.Company OverviewTeradyne is a global test and automation specialist powering next-generation technologies through sophisticated solutions. Our portfolio of automation solutions helps manufacturers develop and deliver products quickly, efficiently, and...