Current jobs related to Technical Helpdesk Professional - Cebu City, Central Visayas - Support Services Group
-
Helpdesk Professional
4 days ago
Cebu City, Central Visayas, Philippines RISE Internet Full timeWelcome to RISE InternetWe're a mission-oriented business dedicated to accelerating the internet for the Philippines. Our focus is on delivering exceptional customer experiences, providing high-quality internet services, and creating a positive impact on our partners and industries.We've grown significantly since our inception, serving business and wholesale...
-
Helpdesk Operations Manager
3 days ago
Cebu City, Central Visayas, Philippines MicroSourcing Full timeAbout Our TeamWe're a team of professionals dedicated to delivering high-quality IT services. As a Technical Support Analyst, you will join a collaborative and inclusive team focused on fostering a positive work environment. Your responsibilities will include efficient handling of incoming calls, technical troubleshooting, system processes (AS400, WMS,...
-
Technical Support Professional
4 days ago
Cebu City, Central Visayas, Philippines Kwanii Full timeAbout the Role:The IT Support Specialist role at Kwanii is a critical position that requires a high level of technical expertise and problem-solving skills. As an IT Support Specialist, you will be responsible for maintaining and overseeing the client's technology systems to ensure smooth operations.This includes troubleshooting and resolving tech-related...
-
Helpdesk Analyst
1 week ago
Cebu City, Central Visayas, Philippines Benchmark 365 Full timeHelpdesk Analyst I - Formal Qualification Training ProvidedJob HighlightsExposure to the latest cloud technologies from 365 to generative AI to cyber security.Formal career path with free qualification training and paid for certifications with Microsoft, CompTIA, and other industry recognized platforms.Exceptional company culture. A++ morale score.The right...
-
Helpdesk Associate
3 days ago
Cebu City, Central Visayas, Philippines BSA Solutions Inc Full timeAbout the RoleWe are seeking an organized and efficient Service Coordinator to join our team. The Service Coordinator will be responsible for coordinating the assignment and scheduling of IT support tasks, ensuring timely resolution of technical issues reported by users across various departments.ResponsibilitiesCustomer Communication: Interact with...
-
Helpdesk Professional
6 days ago
Cebu City, Central Visayas, Philippines RISE Full timeWe strive to maintain a positive and supportive work environment that encourages collaboration and open communication among team members.The Technical Phone Support Specialist will provide excellent customer service and basic technical assistance to our end clients experiencing issues with internet services.Duties and Responsibilities:Serve as Level 1...
-
Pre-Sales Technical Support
2 weeks ago
Cebu City, Central Visayas, Philippines J2P Corp Full timeOn-site - Cebu 1-3 Yrs Exp Diploma Full-timeJob DescriptionThe IT Technical Support is responsible for providing technical assistance and support to company employees or clients. This role involves troubleshooting hardware and software issues, assisting with system setups, maintaining IT infrastructure, and ensuring smooth day-to-day operations of IT systems...
-
Technical Support Specialist
3 days ago
Cebu City, Central Visayas, Philippines MicroSourcing Full timeCompany OverviewMicroSourcing is a pioneering offshore provider of managed services in the Philippines, boasting over 9,000 professionals across 13 delivery centers. Our commitment to diversity and talent drives our inclusive culture, embracing individuals of all backgrounds.About Your RoleAs a Technical Support Analyst, you will be responsible for...
-
IT Technical Expert
6 days ago
Cebu City, Central Visayas, Philippines Sourcefit DR Full timeJob DescriptionThe IT Specialist plays a crucial role in the information technology team, providing technical support to the organization. This key member works closely with the IT team and other departments to ensure that the company's systems are running efficiently and effectively.Key Responsibilities:Install, maintain, and configure hardware and software...
-
Helpdesk and Technical Support Supervisor
2 weeks ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeLocation: Cebu Salary: PHP 30,000 - 35,000 (up to PHP 40,000 with 20% Night Differential)Schedule: Shifting Schedule (Mostly Night Shift)Start Date: ASAPAre you a skilled leader with a passion for customer service? We're looking for an Operations Supervisor to manage a dynamic customer service team and improve daily operationsWhat You'll Do: - Supervise...
-
Helpdesk and Technical Support Supervisor
6 days ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeLocation: Cebu Salary: PHP 30,000 - 35,000 (up to PHP 40,000 with 20% Night Differential)Schedule: Shifting Schedule (Mostly Night Shift)Start Date: ASAPAre you a skilled leader with a passion for customer service? We're looking for an Operations Supervisor to manage a dynamic customer service team and improve daily operationsWhat You'll Do: - Supervise...
-
IT Technical Support
1 week ago
Mandaue City, Central Visayas, Philippines Installers PH IT Solution Full timeShareJob DescriptionIT Technical Support SpecialistWe are looking for a knowledgeable and customer-oriented IT Technical Support Specialist to provide assistance with troubleshooting, hardware, software, and networking issues for our employees or customers. The ideal candidate will have strong technical skills, a problem-solving attitude, and the ability to...
-
Technical Support Expert
6 days ago
Cebu City, Central Visayas, Philippines RISE Full timeRise is a mission-oriented business that aims to accelerate internet access in the Philippines. We foster a performance-based culture where team members take ownership and exceed expectations.As a Technical Phone Support Specialist, you will provide excellent customer service and basic technical assistance to our end clients experiencing issues with internet...
-
Professional Relations Coordinator
7 days ago
Cebu City, Central Visayas, Philippines CITE Technical Institute, Inc. Full timeJob Description:CITE Technical Institute, Inc. invites applications for the position of Industry Coordinator. The ideal candidate will have excellent communication skills, be highly organized, and possess a strong ability to build relationships with industry partners.A bachelor's degree in a related field, or an equivalent combination of education and...
-
Helpdesk Professional
2 hours ago
Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full timeTahche Outsourcing Services Inc. is a leading technology solutions provider offering cloud, cyber security, networking, disaster recovery, and managed services.We are currently seeking a skilled IT professional to fill a full-time position on a US shift with a hybrid work setup.The ideal candidate will have prior experience with database administration,...
-
Technical Support Analyst
3 days ago
Cebu City, Central Visayas, Philippines MicroSourcing Full timeDiscover your 100% YOU with MicroSourcingPosition: Technical Support AnalystLocation: TGU Tower, Cebu IT ParkWork setup & shift: Onsite | Night shiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and...
-
Helpdesk Specialist
1 week ago
Mandaue City, Central Visayas, Philippines Yempo Full timeWe have an exciting night shift, Manila-based opportunities available for a Helpdesk Specialist. Work from home or office-based – you chooseWhen you join Yempo, you'll receive the following fantastic benefits:Highly competitive salary – paid weeklyHMO enrollment on commencementAdditional HMO dependents added each year of service20 vacation days per year;...
-
IT Helpdesk Support Specialist
3 weeks ago
Angeles City, Central Luzon, Philippines Crackerjack Corporation Full timeRESPONSIBILITIES:Technical Support: Respond to and resolve technical support requests via phone, email, chat, or in person. Diagnose and troubleshoot issues related to hardware, software, and network connectivity. Provide guidance on the use of IT systems, tools, and applications.Ticket Management: Log, update, and track support tickets using a...
-
IT Service Delivery Expert
3 days ago
Cebu City, Central Visayas, Philippines MicroSourcing Full timeAbout MicroSourcingWe are proud to foster an inclusive culture that celebrates diversity and fosters an environment where everyone feels valued. Our strength lies in our people's diversity and talent, making us a pioneer in the industry. At MicroSourcing, equality is not merely a slogan - it's our commitment. We provide space for everyone, embracing...
-
Technical Sales Professional
4 days ago
Cebu City, Central Visayas, Philippines BRAAMD, Inc. Full timeJob DescriptionWe are seeking a skilled Technical Sales Professional to join our team at BRAAMD, Inc. as a Sales Application Engineer (SAE). The ideal candidate will be responsible for managing the technology and solutions evaluation, identifying reliable solutions for technical issues, and generating sales through strong relationships with customers.The SAE...
Technical Helpdesk Professional
1 week ago
About Our Team
At Support Services Group, we're more than just a workplace – we're a community dedicated to delivering exceptional customer experiences. When you join our team, you'll have the opportunity to grow professionally, develop new skills, and work alongside supportive colleagues who share your passion for technical excellence.
Why Join Us?
- Opportunities for career growth and skill development.
- A collaborative and dynamic work environment.
- The chance to deliver high-quality customer experiences.
Our Company
Support Services Group is a global company founded in 1998 with headquarters in Waco, Texas. We specialize in providing tailored contact center solutions for Technical Support, Customer Care, E-commerce, Retail, RMA Management, Sales Support, membership services, travel services, and more. With strategically located offices worldwide, we offer unparalleled customer experience to brands prioritizing customer satisfaction.