Technical Support and Solutions Expert

7 days ago


Cebu City, Central Visayas, Philippines Wedded Wonderland Full time

Job Overview: At Wedded Wonderland, we're looking for a talented Technical Support and Solutions Expert to join our IT department. This is an exciting opportunity to work with cutting-edge technology and contribute to the success of our organization.

Key Responsibilities:

  1. Support and Maintenance:
    Provide top-notch support for our IT systems, including troubleshooting software applications, resolving system performance issues, and implementing security updates.
  2. Integration and Automation:
    Develop and manage API integrations between business tools to streamline workflows and increase efficiency.
  3. User Onboarding:
    Deliver exceptional user onboarding experiences, ensuring that new employees have the necessary resources and training to succeed in their roles.
  4. Platform Administration:
    Configure and support a range of platforms, including telephony solutions, scheduling tools, and CRMs.
  5. Project Management:
    Lead IT projects from start to finish, using agile methodologies and sprint-based task management to deliver results.

Requirements:

  1. Associate's or Bachelor's degree in IT, Computer Science, or a related field.
  2. 2+ years of relevant IT experience.
  3. Familiarity with operating systems (Windows, macOS) and productivity suites (Google Workspace, Microsoft 365).
  4. Experience with CRM platforms (e.g., Zoho) and telephony systems.
  5. Familiarity with integration platforms (Make.com, Zapier) and basic understanding of APIs.
  6. Strong communication, problem-solving, and organizational skills.
  7. Basic web development skills (HTML/CSS/JS) considered a plus.


  • Cebu City, Central Visayas, Philippines HawodTech Solutions Full time

    At HawodTech Solutions, we are seeking a Technical Support Expert to join our team.About the RoleThis is a customer-facing position that requires excellent verbal and written communication skills. As a Technical Support Expert, you will be responsible for providing Tier 2 support to customers by researching, diagnosing, and troubleshooting technical...


  • Cebu City, Central Visayas, Philippines CC2 - PNEUMATIC Technologies Inc Full time

    At CC2 - PNEUMATIC Technologies Inc, we are seeking a skilled and motivated Technical Solutions Expert to drive revenue by combining technical knowledge with sales acumen.About the RoleThe successful candidate will play a critical role in providing technical support, delivering product demonstrations, and tailoring solutions to meet client needs.Key...


  • Cebu City, Central Visayas, Philippines Polaris IT Solutions Inc. Full time

    At Polaris IT Solutions Inc., we are seeking a highly skilled Technical Solutions Expert to join our team on a project basis. As a key member of our IT department, you will be responsible for designing, developing, and maintaining scalable web scraping solutions using Python and Selenium.The ideal candidate will have expertise in using Python libraries like...


  • Cebu City, Central Visayas, Philippines Aescalade Business Support Services Full time

    We are seeking a skilled Technical Support Specialist to join our team at Aescalade Business Support Services. In this role, you will be responsible for providing timely and efficient technical support to our clients.Aescalade is a Chicago-based healthcare technology company that is revolutionizing how health systems purchase and manage surgical devices. As...


  • Cebu City, Central Visayas, Philippines Teradyne Full time

    We are seeking a skilled Technical Solutions Expert to join our team at Teradyne in Cebu, Philippines.Company OverviewTeradyne is a global test and automation specialist powering next-generation technologies through sophisticated solutions. Our portfolio of automation solutions helps manufacturers develop and deliver products quickly, efficiently, and...


  • Cebu City, Central Visayas, Philippines Aescalade Business Support Services Full time

    Aescalade Business Support Services is seeking a skilled Software and Data Support Expert to join our team. In this role, you will be responsible for providing timely and efficient technical support to our clients.As a Software and Data Support Expert, you will play a key role in ensuring the success of our clients by troubleshooting technical issues and...


  • Cebu City, Central Visayas, Philippines HawodTech Solutions Full time

    About the PositionHawodTech Solutions seeks an accomplished Drupal Expert to support our PHP-based web applications.In this role, you'll be responsible for troubleshooting and resolving complex technical issues, collaborating with developers to implement fixes, and documenting solutions.The ideal candidate will possess exceptional analytical skills,...


  • Cebu City, Central Visayas, Philippines Aescalade Business Support Services Full time

    Aescalade Business Support Services is seeking a highly skilled Data and Software Solutions Specialist to join our team. In this role, you will be responsible for providing timely and efficient technical support to our clients.As a Data and Software Solutions Specialist, you will play a key role in ensuring the success of our clients by troubleshooting...


  • Cebu City, Central Visayas, Philippines Avepoint Full time

    Job Summary:AvePoint is seeking a Technical Solution Expert to join our Customer Success Team. As a Technical Solution Expert, you will serve as a strategic technical resource to our customers, working closely with the Customer Success Team to assist in adoption, enablement, configurations, technical recommendations, and utilization advice.About...


  • Cebu City, Central Visayas, Philippines Amazon Full time

    The On-Site Technical Expert position at Amazon requires a highly skilled and experienced professional to provide expert-level technical support to our global workforce. This role involves working closely with various stakeholders to diagnose and resolve complex technical issues.Main Responsibilities:Deploy and manage technical solutions to meet business...


  • Cebu City, Central Visayas, Philippines HawodTech Solutions Full time

    About the Role:HawodTech Solutions is seeking a talented Technical Support Specialist to provide exceptional technical support to our customers.The successful candidate will have a strong technical background, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide technical support to...


  • Cebu City, Central Visayas, Philippines HawodTech Solutions Full time

    About the RoleWe are looking for a seasoned Technical Solution Lead with extensive experience in Microsoft Dynamics AX to join our team. As a key member of our technical leadership, you will be responsible for overseeing the design, development, and deployment of ERP solutions that align with our business objectives.


  • Cebu City, Central Visayas, Philippines HawodTech Solutions Full time

    We are seeking a highly skilled Product Data Technical Expert to join our team at HawodTech Solutions. As a key member of our development team, you will be responsible for designing, developing, and implementing product data management solutions. You will work closely with our clients to understand their product data management needs and develop customized...


  • Tarlac City, Central Luzon, Philippines Sutherland Full time

    Sutherland is a leading provider of customer service solutions, and we're looking for a skilled Technical Support Expert to join our team. In this role, you will be responsible for handling technical issues, resolving problems, and providing expert support to our clients.Your primary responsibility will be to troubleshoot complex technical issues,...


  • Mandaue City, Central Visayas, Philippines Pronet Full time

    At Pronet, we're seeking a seasoned Professional Services Engineer to lead our client success initiatives.Job DescriptionWe're looking for an experienced technical expert who can deliver high-quality software implementation services to our clients. As a key member of our team, you will work closely with customers to understand their technical requirements...


  • Cebu City, Central Visayas, Philippines Aescalade Business Support Services Full time

    We are seeking a highly skilled IT Support and Development Professional to join our team at Aescalade Business Support Services. In this role, you will be responsible for providing timely and efficient technical support to our clients.As an IT Support and Development Professional, you will play a key role in ensuring the success of our clients by...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Job Description:TASQ Staffing Solutions is seeking a highly skilled Technical Support Associate to join our team. As a key member of our technical support team, you will be responsible for providing technical support to customers, including troubleshooting and resolving technical issues. You will also be responsible for working closely with other teams to...


  • Cebu City, Central Visayas, Philippines Cobden & Carter International Full time

    About the RoleThis Client Solutions Expert position requires an individual with strong technical expertise in Windows and Mac systems administration, as well as experience working with Microsoft technologies such as Active Directory, INTUNE, and Entra.The successful candidate will have a solid understanding of infrastructure design and implementation, and...


  • Cebu City, Central Visayas, Philippines KMC Solutions Full time

    Become part of a dynamic team at KMC Solutions as a MedImpact Customer Solutions Expert!About Our TeamWe're a team of professionals dedicated to delivering exceptional customer service through telephone courtesy, prompt response to callers, anticipation of customer needs and concerns, solution-oriented problem solving, and adherence to call center scripts,...


  • Cebu City, Central Visayas, Philippines BSA Solutions Inc. Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at BSA Solutions Inc.Provide timely and effective technical assistance to customers via various channels.Troubleshoot and resolve technical issues related to the installation, configuration, and usage of our no-code software platform.Diagnose and escalate complex technical...