Help Desk Technician for IT Infrastructure
1 day ago
At Philippine Vending Corporation, we are seeking a highly skilled and detail-oriented Help Desk Technician to join our IT team. As a Help Desk Technician, you will be responsible for providing technical support and assistance to employees with various IT-related issues.
Job Summary
The Help Desk Technician will be the primary point of contact for all IT-related queries and concerns. The successful candidate will have excellent communication skills, both written and verbal, and the ability to articulate complex technical information in a clear and concise manner.
Responsibilities
- Provide timely and effective technical support to employees via phone, email, or in-person
- Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, routers, and switches
- Assist with network setup, configuration, and maintenance, including cabling and managing network connections
- Perform hardware upgrades, repairs, and preventive maintenance under supervision
- Ensure the proper functioning of network devices, including LAN, WAN, and wireless networks
- Document hardware changes, network configurations, and troubleshooting steps
Requirements
- Bachelor's Degree in Information Technology, Computer Engineering, or related field
- Must be a student currently enrolled in an ICT course that ladders up to IT
- Excellent communication and interpersonal skills
- Ability to work well in a team environment
- Organized and detail-oriented with strong problem-solving skills
Benefits
- Opportunity to work with a dynamic and growing company
- Competitive salary and benefits package
- Professional development opportunities
What We Offer
We offer a collaborative and supportive work environment, where you can grow your skills and career. If you are a motivated and enthusiastic individual who is passionate about technology, we encourage you to apply for this exciting opportunity.
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