Technical Support Specialist for Home Appliances

1 day ago


Pasig, National Capital Region, Philippines JK Network Services Full time
About JK Network Services

A business process outsourcing company, JK Network Services excels in providing scalable digital solutions.

Job Summary

We are seeking a skilled Technical Support Specialist to join our team. This individual will be responsible for providing technical assistance and support for home appliances, ensuring customer satisfaction and resolving technical issues efficiently.

Key Responsibilities:
  • Provide technical assistance for washers and dryers, resolving frequent problems and debugging error codes, and guiding authorized service centers over the phone.
  • Offer proper product care, maintenance advice, and usage to maximize performance.
  • Collaborate with field specialists for complicated repairs and provide supporting paperwork.
  • Stay up-to-date with new developments in washer and dryer technology and model characteristics.
  • Update the knowledge base to provide easy access to solutions for frequently encountered issues.
Requirements:
  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
  • Experience in technical support for home appliances (aircon and refrigerator).
  • Ability to diagnose and troubleshoot basic technical issues.
  • Excellent problem-solving and communication skills.
  • Ability to provide step-by-step technical help, both written and verbal.
Benefits
  • Government-mandated benefits.
  • Insurance.
  • 13th month pay.
  • Company events.
  • Paid trainings.
Recruitment Process

The recruitment process includes an HR interview, technical assessment, hiring manager interview, and job offer.



  • Pasig, National Capital Region, Philippines JK Network Services Full time

    At JK Network Services, we are committed to delivering exceptional customer experiences through our innovative digital solutions.Becoming a Technical Support Specialist for Home Appliances with us means you will be part of a dynamic team that provides top-notch technical assistance to customers.The estimated salary range for this role is Php 30,000 - 47,000...


  • Pasig, National Capital Region, Philippines JK Network Services Full time

    Company OverviewJK Network Services is a business process outsourcing company that excels in providing scalable digital solutions. We are a forward-thinking organization dedicated to delivering top-notch services.Job SummaryWe are seeking a highly skilled Technical Support Specialist for Home Appliances to join our team. The successful candidate will provide...


  • Pasig, National Capital Region, Philippines JK Network Services Full time

    About the RoleWe are seeking a skilled Technical Support Engineer to join our team at JK Network Services. As a key member of our support team, you will be responsible for providing technical assistance to customers in relation to home appliances.Key ResponsibilitiesProvide technical support via phone to resolve frequent problems and debug error codes...


  • Pasig, National Capital Region, Philippines JK Network Services Full time

    About UsWe value collaboration and teamwork, creating exceptional experiences for our clients and colleagues alike. Our global presence fosters a dynamic work environment.Job OverviewSalary: 45,000 PHP (estimated)Location: Main Office in Ortigas, Pasig CityJob DescriptionThis role is focused on delivering technical assistance for washers and dryers, ensuring...


  • Pasig, National Capital Region, Philippines Neksjob Full time

    Job OverviewNeksjob is seeking a skilled Appliance Sales Specialist to deliver exceptional customer experiences and drive sales in our appliance department.Key Responsibilities:Assist customers in selecting the right appliances to meet their needs.Provide expert advice on product features, benefits, and compatibility.Qualifications:At least a High School...


  • Pasig, National Capital Region, Philippines Multistyle Specialist Inc Full time

    We're Multistyle Specialist Inc, a dynamic organization seeking an accomplished Technical Sales Expert to join our team.About the Role:Establish and maintain strong relationships with clients through regular communication and tailored support.Conduct thorough needs assessments to identify opportunities for technical solutions that meet client...


  • Pasig, National Capital Region, Philippines Datamatics Careers- Philippines Full time

    Job Title: Technical Support SpecialistOverviewThe Technical Support Specialist role at Datamatics Careers- Philippines is a pivotal position that requires exceptional technical expertise, strong communication skills, and a customer-centric approach.Estimated Salary Range$35,000 - $50,000 per annum, depending on experience and qualifications.Job...


  • Pasig, National Capital Region, Philippines Nityo Infotech Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Nityo Infotech. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients.Job SummaryThe ideal candidate will have at least 8 months of experience in a related field and possess strong problem-solving skills, with...


  • Pasig, National Capital Region, Philippines JK Network Services Full time

    About Our TeamWe are a diverse group of professionals who work together to deliver exceptional experiences for our clients and colleagues, despite being located around the world.


  • Pasig, National Capital Region, Philippines Multistyle Specialist Inc Full time

    Job Description:We are seeking a skilled Technical Sales professional to join our team at Multistyle Specialist Inc.About the Role:This is an exciting opportunity for a sales expert to leverage their knowledge of technical products and provide tailored solutions to clients. The successful candidate will be responsible for building strong relationships with...


  • Pasig, National Capital Region, Philippines Multistyle Specialist Inc. Full time

    About Multistyle Specialist Inc.We are a dynamic organization dedicated to providing top-notch sales services. Our team is comprised of highly skilled professionals who strive for excellence in every aspect of their work.Job Title: Senior Sales Support SpecialistEstimated Salary:$60,000 - $80,000 per annum based on experience and qualifications.Job...


  • Pasig, National Capital Region, Philippines JK Network Services Full time

    We are seeking a skilled SQL Technical Support Specialist to join our team at JK Network Services in Ortigas. As a key member of our support team, you will be responsible for troubleshooting and resolving technical issues of clients.The successful candidate will have experience in MS Access & Windows 2008-2012 server configuration, SQL environment (MySQL and...


  • Pasig, National Capital Region, Philippines Tasq Staffing Solutions Full time

    Job OpportunityWe are seeking a skilled Technical Support Specialist to join our team at Tasq Staffing Solutions. As a Tech Support Specialist, you will provide exceptional technical assistance to clients regarding tablet-related issues.About the Role:- Provide product technical support via voice and non-voice tasks- Collaborate with customers to resolve...


  • Pasig, National Capital Region, Philippines Visaya Knowledge Process Outsourcing Full time

    Visaya Knowledge Process Outsourcing (KPO) is a reputable company based in Ortigas, offering a range of services to clients worldwide.We are currently seeking highly skilled and experienced individuals to join our team as Technical Support Specialists. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients,...


  • Pasig, National Capital Region, Philippines Neksjob Philippines Full time

    Neksjob Philippines is seeking a skilled Customer Service Specialist to join our team. As a key member of our customer support department, you will be responsible for providing technical and non-technical customer service and support across multiple sub-families for business and/or end-consumer customers.Key Responsibilities:Provide customer service and...


  • Pasig, National Capital Region, Philippines Career Professionals, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Technical Infrastructure Support Specialist to join our team at Career Professionals, Inc.Key Responsibilities:Monitor and analyze application, infrastructure, and telecoms using monitoring tools to ensure optimal performance and identify areas for improvement.Analyze alerts, assess the potential impact, create...

  • IT Support Specialist

    1 month ago


    Pasig, National Capital Region, Philippines Anytime Cleaners Corp. Full time

    We are seeking a highly skilled IT Support Specialist to join our team at Anytime Cleaners Corp. in providing exceptional technical assistance to our staff.This role involves ensuring the optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades to...


  • Pasig, National Capital Region, Philippines Metacom Full time

    We are seeking a skilled Technical Support Specialist to join our team at Metacom. Located in the heart of Ortigas, this role will be an ideal fit for individuals with strong technical expertise and excellent communication skills.About the RoleAs a Technical Support Specialist, you will play a critical part in ensuring seamless customer experiences by...


  • Pasig, National Capital Region, Philippines Metacom Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Metacom. This role will be based in the Ortigas region and requires strong technical knowledge and excellent communication skills.About the RoleThis is a day shift position that involves handling telco accounts. The ideal candidate should have at least 6 months of...


  • Pasig, National Capital Region, Philippines Datamatics Careers- Philippines Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Datamatics Careers- Philippines. As a key member of our support team, you will be responsible for providing technical assistance to our clients, resolving software-related issues, and ensuring that our systems are running smoothly.About the RoleThe Technical Support...