Customer Support Resolution Specialist
1 month ago
We are seeking a highly skilled Customer Support Resolution Specialist to join our team at RecruiterPH.
The successful candidate will be responsible for handling technical escalations from our Tier 1 and Tier 2 Support agents via ticket systems, as well as troubleshooting technical issues with external customers.
In addition, the ideal candidate will have good understanding of mobile devices and applications, including both iOS and Android, and Metabase or SQL experience is a must. Familiarity with helpdesk software such as Zendesk is also an advantage.
As a key member of our support team, you will be expected to track unresolved issues against our service level agreement targets and send alerts to internal and external users through Braze upon confirmed outage.
This is a full-time opportunity that requires at least 2 years of experience in technical support and clear and concise writing and speaking skills.
The estimated salary range for this position is PHP 40,000 - 60,000 per month, depending on qualifications and experience.
Apply now to take your career to the next level
-
IT Problem Resolution Specialist
3 weeks ago
Taguig, National Capital Region, Philippines Cobden & Carter International Full timeWe are seeking a skilled IT Problem Resolution Specialist to join our team at Cobden & Carter International. This is an exciting opportunity for a motivated individual who thrives in a fast-paced environment and has a passion for problem-solving.About the RoleThe successful candidate will be responsible for overseeing the management and resolution of...
-
IT Problem Resolution Specialist
1 month ago
Taguig, National Capital Region, Philippines Cobden & Carter International Full timeWe are seeking a highly skilled IT Problem Resolution Specialist to join our team at Cobden & Carter International.Job Description:The primary objective of this role is to oversee the management and resolution of incidents and problems, ensuring minimal disruption to business operations. This involves analyzing incidents to identify underlying problems and...
-
IT Support Specialist
1 month ago
Taguig, National Capital Region, Philippines Strategic Networks Inc. Full timeWe are seeking an IT Support Specialist at Strategic Networks Inc. to join our team.Job OverviewThis is a fantastic opportunity to work with a dynamic and innovative company that values excellence in customer service.ResponsibilitiesMonitor tickets under the dashboard to ensure prompt resolution of technical issues.Perform initial checks on tickets and basic...
-
IT Technical Support Specialist
1 month ago
Taguig, National Capital Region, Philippines Strategic Networks Inc. Full timeWe are seeking a highly skilled and dedicated IT Technical Support Specialist to join our team at Strategic Networks Inc. in Manila, Philippines.About the RoleThis is a challenging and rewarding opportunity for a fresh graduate or someone with experience in ticketing software and remote tools to work in a dynamic environment. As an IT Technical Support...
-
Customer Service Expert
3 days ago
Taguig, National Capital Region, Philippines JK Network Services Full timeWe are a leading global professional services organization providing cutting-edge information technology (IT) services and consultancy. Our mission is to deliver exceptional results, build strong relationships, and drive growth for our clients.As an IT support specialist, you will play a vital role in providing brilliant customer service, resolving complex...
-
Technical Support Specialist
1 month ago
Taguig, National Capital Region, Philippines Strategic Networks Inc. Full timeStrategic Networks Inc. is seeking a highly skilled Technical Support Specialist to join our team in BGC, Taguig.The ideal candidate will have a strong background in IT system problem handling and resolution, IT equipment problem solving, and customer complaint management.We are offering a competitive salary of $45,000 per year, commensurate with...
-
IT Infrastructure Support Specialist
3 days ago
Taguig, National Capital Region, Philippines RecruiterPH Full timeAt RecruiterPH, we are looking for a skilled IT Infrastructure Support Specialist to join our team. In this role, you will provide first-level technical support and issue resolution to our end-users.This is an exciting opportunity for a detail-oriented professional with excellent problem-solving and communication skills to collaborate with our IT team in...
-
Technical Support Specialist
3 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Nityo Infotech. The successful candidate will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to and resolve technical issues in a timely and professional mannerCommunicate effectively...
-
Taguig, National Capital Region, Philippines RecruiterPH Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at RecruiterPH. This role will be responsible for providing first-level technical support and issue resolution for our clients.As a Technical Support Specialist, you will assist users in account provisioning, password management, and access requests. You will also collaborate with...
-
Technical Customer Support Specialist
2 months ago
Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full timeAbout Eteam Workforce Private CorporationAs a leading organization in the industry, we are committed to delivering exceptional services to our clients. Our team is comprised of experienced professionals who share a common goal: providing top-notch support that meets and exceeds customer expectations.Job SummaryWe are seeking a highly skilled Technical...
-
IT Support Specialist
3 days ago
Taguig, National Capital Region, Philippines Visage Executive Search Full timeJob Overview:We are seeking a skilled IT Support Specialist to join our team at Visage Executive Search. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our hardware and software systems.Salary and Benefits:The successful candidate can expect a competitive salary package, ranging from 26.5k to 31k per annum,...
-
Retail Sales Support Specialist
2 months ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeAbout Neksjob CorporationWe are a leading retail company seeking a dedicated and customer-focused individual to join our team as a Retail Sales Support Specialist.Job OverviewThis role is responsible for providing exceptional customer service, handling concerns and complaints regarding goods and services, and assisting consumers with returns, upgrades, and...
-
Customer Service Support Specialist
1 month ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeWe are seeking a Customer Service Support Specialist to join our team at TASQ Staffing Solutions. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients.Job Description:Our ideal candidate will have a strong background in customer service, with at least 6 months of experience as a Customer...
-
Technical Support Specialist
2 months ago
Taguig, National Capital Region, Philippines Tasq Staffing Solutions Full timeTasq Staffing Solutions seeks a skilled Technical Support Specialist for an onsite opportunity in Taguig. As a key member of our team, you will provide top-notch technical assistance to clients while leveraging your proficiency in Thai English and technical support experience. Our ideal candidate is highly motivated, with excellent communication skills and...
-
IT Support Operations Specialist
2 months ago
Taguig, National Capital Region, Philippines Strategic Networks Inc. Full timeAbout UsStrategic Networks Inc. is a forward-thinking organization dedicated to delivering exceptional services and solutions to our clients.Job DescriptionWe are seeking an IT Support Operations Specialist to join our team. The ideal candidate will have excellent technical skills, strong communication abilities, and the ability to work effectively in a...
-
Technical Support Specialist
2 months ago
Taguig, National Capital Region, Philippines Strategic Networks Inc. Full timeStrategic Networks Inc. is seeking a highly skilled Technical Support Specialist to join our team in BGC, Taguig. This role involves providing top-notch support to our clients through various channels, ensuring timely resolution of IT-related issues.About the Role:Responsibilities include responding to or resolving IT system problems, coordinating with...
-
Customer Support Specialist
1 month ago
Taguig, National Capital Region, Philippines Cobden & Carter International Full timeJob DescriptionWe are seeking a highly skilled Customer Support Specialist to join our Global Support Operations Team in Taguig City. This is a customer-facing role, which requires excellent communication and problem-solving skills.Key Responsibilities:Provide timely and effective support to customers via email, phone, or portalCreate valid cases for...
-
Client Support Specialist
3 days ago
Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full timeAbout UsAyuda Business Management Solution Inc. is a dynamic organization dedicated to delivering exceptional services to our clients.Job OverviewWe are currently seeking a highly skilled Client Support Specialist to join our team. The ideal candidate will possess excellent communication skills, be customer-focused, and have a strong ability to work...
-
Customer Engagement Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Funtomato Consultancy Full timeAbout Funtomato ConsultancyFuntomato Consultancy is a dynamic organization seeking a highly motivated Customer Engagement Specialist to join our team. As a key member of our sales department, you will be responsible for driving customer satisfaction and revenue growth through effective communication and relationship-building.Job SummaryWe are looking for a...
-
Customer Support Operations Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full timeAbout the RoleWe are seeking a highly skilled Customer Support Operations Specialist to join our team at Eteam Workforce Private Corporation. As a key member of our support team, you will play a crucial role in delivering exceptional customer experiences and providing top-notch support services.Key ResponsibilitiesProvide timely and effective support to...