Technical Support Specialist
4 days ago
About the Role
We are looking for a dedicated and detail-oriented Technical Support Specialist to join our team. If you have a passion for providing exceptional customer service and resolving complex technical issues, this could be the perfect fit for you. In this role, you will be responsible for:
• Providing technical assistance to clients via phone, email, or other communication channels
• Troubleshooting and resolving technical issues related to hardware, software, and networking
• Collaborating with internal teams to ensure seamless delivery of services
• Maintaining accurate records of incidents and resolutions
Requirements
To be successful in this role, you will need:
• Fluency in Thai English language
• At least 1 year of technical support experience (TSR experience is also acceptable)
• Excellent communication and problem-solving skills
• Ability to work in a dynamic environment and adapt to changing priorities
What We Offer
We offer a competitive salary range of $25-$35 per hour, commensurate with experience, as well as opportunities for professional growth and development. If you're passionate about delivering exceptional customer experiences and joining a dynamic team, we encourage you to apply.
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