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Sales Training Lead
2 weeks ago
Basic Qualifications:
- Must have at least 2 years experience as a Training Lead handling a sales account in a BPO setting
- Must have experience training sales agents (BPO)
- Intermediate data analysis skills required
- Must be proficient in Google Sheets-Onsite in Ortigas, Pasig | Graveyard shift
Job Description:
- Design and develop learning solutions, mapped to learning objectives and business performance goals.
- Facilitate new hire and continuing education training Facilitate coaching for new hires.
- Assist Operations in coaching existing staff to remediate performance gaps.
- Perform needs analysis to determine performance gaps; design and develop learning solutions toremediate identified performance gaps.
- Comply with established standards for learning design, development, and delivery; reporting; andknowledge management.
- Maintain individual Sales performance targets (i.e., revenue, phone/call time, conversion rate, andother metrics deemed appropriate)APPLY NOW
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