Non-Voice Chat Support

9 hours ago

Ayala Alabang, National Capital Region, Philippines A & S MANPOWER RESOURCES INC Full time ₱348,000 per year
Chat Support Representative (Non-Voice Account – Alabang)
We are looking for Chat Support Representatives to provide excellent customer service through live chat and email communication. The role focuses on resolving customer inquiries, processing requests, and ensuring a positive customer experience — all without voice interaction. This position is ideal for applicants with strong written communication skills and a passion for helping customers.

Key Responsibilities:

  • Respond to customer inquiries through chat and email in a clear, courteous, and professional manner
  • Provide accurate information and solutions to customer concerns and requests
  • Follow established communication procedures, guidelines, and policies
  • Meet performance targets such as response time, resolution rate, and customer satisfaction

Qualifications:

  • HS, Senior High School graduate or College level/graduate
  • Excellent written English communication skills
  • Basic computer and typing skills
  • Ability to multitask and work in a fast-paced environment
  • Willing to work on shifting schedules, weekends, or holidays
  • Amenable to work onsite in Alabang if required
  • No BPO experience required —with BPO EXP is a plus

What We Offer:

  • Salary package up to ₱29,000 per month
  • HMO and other health benefits
  • Performance-based incentives
  • Paid training and career advancement opportunities
  • Fun and supportive work culture

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