Chat & Email Support – Non-Voice Account | Earn 29K Monthly at Alabang

3 days ago

Ayala Alabang, National Capital Region, Philippines TASK AGENCIES INC Full time ₱350,000 - ₱420,000 per year

About the role

We are seeking an enthusiastic and customer-focused Chat & Email Support agent to join our team at TASK AGENCIES INC' in Ayala Alabang Muntinlupa City Metro Manila. This is a full-time position with a monthly salary of 29K, providing non-voice customer service via chat and email channels.

What you'll be doing

  1. Promptly responding to customer enquiries and concerns via chat and email
  2. Providing excellent customer service and resolving issues efficiently
  3. Maintaining detailed records of customer interactions
  4. Identifying opportunities to enhance the customer experience
  5. Adhering to company policies and procedures
  6. Collaborating with cross-functional teams to address customer needs

What we're looking for

  1. Excellent written communication and grammar skills in English
  2. Strong problem-solving and critical thinking abilities
  3. Proficient in using computer systems and software
  4. Previous experience in a customer service or call centre role
  5. Ability to work in a fast-paced environment and meet deadlines
  6. Passionate about delivering exceptional customer service

What we offer

At TASK AGENCIES INC', we are committed to creating a positive and supportive work environment for our employees. We offer competitive salaries, opportunities for career development, and a range of employee benefits to support your overall well-being.

About us

TASK AGENCIES INC' is a leading provider of customer service and business process outsourcing solutions. We pride ourselves on our commitment to excellence, innovation, and delivering exceptional results for our clients. Join our team and be a part of our exciting journey

Apply now and take the first step towards a rewarding career with TASK AGENCIES INC'.

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