Back Office Customer Service(Virtual Assistant)

2 weeks ago

Work from Home, Philippines Elihu Institute Full time ₱360,000 - ₱480,000 per year

Job description

Virtual Back-Office Assistant for Pain Management Institute

We are seeking a proficient and experienced Virtual Back-Office Assistant to join our team. This is a remote position.

Key Responsibilities:

  • Manage and update documents using Google Suite.
  • Make and receive calls with patients, ensuring excellent communication and professionalism.
  • Assist with administrative tasks and maintain accurate records.
  • Manage appointment scheduling efficiently and accurately.
  • Confirm appointments and handle cancellations or rescheduling.

Requirements:

  • Proficiency in English (both written and spoken).
  • Strong knowledge of Google Docs, Google Spreadsheets, and Google Sheets.
  • Comfortable with calling patients and handling sensitive information.
  • A minimum of 2 years of work experience in customer service or in a similar role or related field.
  • Strong organizational skills, attention to detail, and the ability to work independently.

Job Type: Full-time

Pay: Php30, Php40,000.00 per month

Benefits:

  • Work from home

Experience:

  • customer service: 2 years (Required)

Work Location: Remote

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