Executive Assistant/ Virtual Assistant

Full-Time | 2 to 4 weeks of onsite onboarding, followed by a transition to work-from-home | Day Shift (HK Timezone)

Location: Eastwood, Libis, Quezon City

Working Hours: 9:00 AM to 6:00 PM HK Timezone

The Opportunity:

We are seeking a detail-oriented and highly organized Office Administrator to join our Base Station, the heart of our support operations. This role is critical in ensuring the smooth running of key administrative functions, supporting both our restaurant teams and our central operations. You will be a key point of contact, juggling travel arrangements, company secretarial duties, and guest feedback with finesse.

What You'll Do:

• Travel Guru:
• Coordinate and book all travel arrangements (flights, hotels, transport, visas) for our team, both locally and internationally.
• Negotiate with travel vendors to get the best possible rates, ensuring we're always being smart with our resources.
• Maintain detailed travel records and ensure all bookings are in line with company policy.
• Company Secretary Support:
• Assist with the preparation and filing of company registration documents.
• Maintain accurate records of all company licenses, certifications, and important documents.
• Guest Experience Champion:
• Act as a central point for logging and flagging guest complaints received by our food delivery team.
• Ensure all complaints are tracked, and directed to the relevant teams for resolution.

Who You Are:

• Experienced Administrator: You have a minimum of 2 years' experience in a similar role, ideally within the hospitality industry.
• Master Organizer: Your organizational skills are second to none, and you thrive in a fast-paced environment.
• Communication Whiz: You possess excellent written and verbal communication skills in English.
• Tech-Savvy: You're proficient in Microsoft Office/Google Workspace and comfortable using travel booking platforms.
• Detail-Oriented: You have a keen eye for detail and a commitment to accuracy.
• Problem Solver: You're proactive, resourceful, and always ready to find solutions.
• Sense of Urgency: Demonstrates the ability to prioritize tasks effectively, respond promptly to needs, and take timely action to ensure goals and deadlines are consistently met.
• A Team Player: You're collaborative, supportive, and enjoy working as part of a team.

About Intelassist

Established in 2007, Intelassist is a remote staffing organization that originated from a collaboration between US-based industry professionals and an experienced operational team in Manila, Philippines. Our US team brings over 20 years of experience in engineering, manufacturing, IT, finance, and high-level operations, while our Manila-based team offers over 15 years of experience in delivering exceptional support to global enterprises.

Our coast-to-coast US offices, in collaboration with our dedicated employees in the Philippines, enable us to deliver results to clients in various markets and for a wide range of roles. With over 15 years of experience in the BPO industry, Intelassist places a strong emphasis on organizational resilience and social stewardship to foster lasting, meaningful partnerships within our team and with our clients.

At the core of our business lie our people. Our ability to recruit, train, and, most importantly, retain exceptional team members is not only what enables Intelassist to attract the region's finest talent but also what bestows stability upon our clients through reduced turnover and tangible outcomes.

With a workforce of slightly over 1,000 employees, we strike a balance – substantial enough to possess profound insight into the Business Process Outsourcing (BPO) industry, yet intimate enough to maintain the family-like, high-energy work atmosphere that our candidates seek.

At Intelassist, we specialize in sourcing, training, and retaining top-tier talent, each exclusively dedicated to meeting our clients' unique needs. Our proven track record and local presence ensure that Intelassist clients enjoy increased productivity, reduced staff turnover, and significant cost savings

WHY INTELASSIST?

We grow together. We value your effort. We aim to empower you.

Job Type: Full-time

Pay: Php40, Php50,000.00 per month

Benefits:

• Health insurance
• Paid training
• Work from home

Language:

• English (Preferred)

Work Location: Remote