Hotel Booking Chat Support

1 day ago

Ayala Alabang, National Capital Region, Philippines Sapient Global Job Careers Full time ₱216,000 - ₱336,000 per year

One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sites

Position Overview:

Responsible for providing exceptional customer service to guests and clients looking to make hotel reservations.

Job Responsibilities:

  • Respond to customer inquiries via email, chat, or other communication channels as required.
  • Assist customers in modifying or canceling reservations in accordance with hotel policies.
  • Troubleshoot and resolve problems related to reservations, such as overbookings, incorrect charges, or changes in booking conditions.
  • Promote special deals, packages, and room upgrades to maximize hotel occupancy and revenue.
  • Provide feedback and suggestions for process improvements to enhance the customer experience.

WHAT CAN WE OFFER?

  • Competitive Salary: Up to 25k Pay
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Job Type: Full-time

Pay: Php18, Php28,000.00 per month

Benefits:

  • Additional leave
  • Free parking
  • On-site parking
  • Paid training
  • Pay raise

Work Location: In person

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