No BPO experience required

7 hours ago

Ayala Alabang, National Capital Region, Philippines Sapient Global Services Full time ₱216,000 - ₱336,000 per year

A Travel Account Representative in a BPO (Business Process Outsourcing) role assists customers with travel-related inquiries, bookings, and issues, providing support through phone, email, or chat.

Responsibilities:

  • Assist customers with travel bookings, including flights, hotels, and car rentals.
  • Provide information about travel destinations, packages, and promotions.
  • Resolve customer issues related to bookings, cancellations, and refunds.
  • Manage changes to travel itineraries and update customer details.
  • Document customer interactions and ensure accurate booking details.
  • Offer recommendations and solutions to enhance customer experience.

Skills and Requirements:

  • At least a high school graduate (or equivalent).
  • Strong communication skills (written and verbal).
  • Ability to handle travel-related inquiries and resolve issues effectively.
  • Familiarity with travel booking systems or customer service software.
  • Good multitasking, problem-solving, and time-management skills.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php28,000.00 per month

Benefits:

  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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