Administrative Support Specialist

2 weeks ago

Work from Home, Philippines Sphere Rocket VA Full time ₱50,000 - ₱65,000 per year

Responsibilities

  • Customer Communication: Handle inbound/outbound calls for orders, returns, and inquiries with professionalism.
  • Email Management: Monitor and respond to company inboxes promptly per SOP guidelines.
  • Reporting & Data Entry: Run recurring reports (e.g., PO, DGS, payments), validate data, and maintain accuracy.
  • Returns Processing: Support returns/exchanges by following SOPs.
  • Excel & Data Analysis: Manage spreadsheets, reconcile data, and track system updates.
  • General Admin Support: Assist with form completion, recordkeeping, and internal communications.

Experience & Skills

  • Excellent English communication skills (written and verbal).
  • Proficient in Microsoft Excel (formulas, lookups, formatting).
  • Strong organizational and time-management skills.
  • Familiarity with ERP systems (e.g., Microsoft Dynamics, Sage, Netsuite) preferred.
  • Experience in customer service, administrative support, or data entry roles.
  • Tech-savvy with cloud tools like OneDrive and Outlook; accounting software knowledge a plus.
  • Detail-oriented, reliable, and able to follow structured SOPs.

Job Type: Full-time

Pay: Php50, Php65,000.00 per month

Benefits:

  • Work from home

Work Location: Remote

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